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The UPS Store #2096 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On Division & Dearborn, Next To Starbucks.
The staff consistently received praise for their friendly, helpful, and efficient service, with specific mentions of employees like Tig, Mohamed, and Gilbert.
Efficiency
Customers noted the quick service and ability to handle multiple tasks simultaneously, often without long wait times.
Positive Atmosphere
Many reviews highlighted the positive and welcoming environment created by the staff, making visits enjoyable.
Mixed Experiences
While most feedback was positive, there were a few isolated incidents of poor service and long wait times for phone assistance.
Professionalism
The team demonstrated professionalism in handling complex requests and maintaining a high standard of service.
EB
Ethan Bresler
5 days ago
5.0
The people at this UPS are all stars!! Needed a notary and they had one on staff, both the notary and the non-notary guys were awesome, helpful, and quick. Couldn’t recommend any more! We were in and out in 12 minutes.
LS
lynn singer
Nov 12, 2025
5.0
Tiglath helped me with my print project with the friendliest demeanor. Easily the best UPS Store!
KO
Kerry Obrien
Oct 24, 2025
5.0
Had a really great experience at this location today! Max went above and beyond to help me out!
He actually helped me twice today, I just had to call there because there was a problem with what I sent back, walked me through it and assured me that it’ll work out. Such a great guy.
I really appreciate getting this level of service as Customer Service seems to be a thing of the past. He should be rewarded for his kindness and patience!
LA
Liza Antelo
Oct 17, 2025
5.0
This is the best UPS Store in all of Chicago! They assisted me with my printing and shipping needs and made it look easy! Very informative. Thank you Tiglath!
DP
Dennis Petlakh
Oct 16, 2025
5.0
The best UPS store customer experience I’ve had. I’ve been going to this location for three years now, Tig has always provided great service and with an incredibly positive attitude. The whole team is great, kudos to them