Brand Certified
The UPS Store
4.8(377 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
47 W Division St, Chicago, IL
60610, United States
Certified by The UPS Store • Feb 22, 2026
(312) 943-6260
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/chicago/47-w-division-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2096 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On Division & Dearborn, Next To Starbucks.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.8
377 reviews
5 stars
352
4 stars
7
3 stars3
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting individual employees like Tig, Mohamed, and Gilbert for their exceptional service.
Efficiency
Customers frequently mention the quick service and ability to handle multiple tasks simultaneously, often noting minimal wait times even during busy periods.
Store Environment
While the store is described as small and sometimes crowded, the positive attitude of the staff helps create a pleasant experience for customers.
Mixed Experiences
A few reviews indicate isolated negative experiences, particularly regarding specific interactions or issues with services like mailbox rentals, but these are outweighed by positive feedback.
- JBJason BlockFeb 2, 20265.0Always super helpful Tig is a great manager and very quick!
- IMItzel MJan 25, 20265.0I came in very nervous because sometimes people working in mailing services can be in a bad mood… not at all in this location. The person at the desk was quick, polite and knew what he was doing. I was out within 3 minutes with all I needed. My favorite UPS location by far. They do an amazing job.
- SDSuzanne DayJan 16, 20265.0I have been to this UPS on division st, Chicago several times, they are very crowded. Very small space but the guys behind the desk are always super friendly, willing to go the extra step and I especially love TIG. He always has great eye contact very intelligent, always helps me out with showing me what box to buy, etc. he’s friendly and smart and I am sure he is a huge asset to UPS!! He works very fast. I am in and out there in record time! :-) If he were my employee, I would give him a raise!
- CSChristian SimsJan 13, 20265.0Workers are very helpful. Mailed some packages & tax stuff out of here, they have everything you need & are very nice
- TCTed Jesus ChuaJan 11, 20265.0Extremely kind and supportive staff, so much so that I even print my FedEx shipping labels and packing slips here rather than at the FedEx two blocks away (Wells and Division). Look at the polarizing reviews of that FedEx location! That FedEx will get the job done, but not without their staff giving you attitude the whole time.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2096 in Chicago offer?
The UPS Store #2096 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours for The UPS Store #2096?
The UPS Store is open Monday through Friday from 9:00 AM to 7:30 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Is The UPS Store #2096 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM, though holiday hours may vary.
Where is The UPS Store #2096 located in Chicago?
It is located at 47 W Division St, Chicago, IL 60610, next to Starbucks at Division & Dearborn.
What payment options are accepted at The UPS Store #2096?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #2096 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available for mail and packages.
Are there any special offers or coupons available at The UPS Store #2096?
Yes, customers can save big with special offers and coupons available through their website.
What nearby dining options are close to The UPS Store #2096?
Wingstop, a chicken and American restaurant, is located nearby and is a convenient choice for meals before or after visiting the store.
What nearby businesses could help with marketing or design needs near The UPS Store #2096?
Paul Urdan | Design Concepts 1 Online Store and 3F Digital, both advertising agencies, are nearby and can assist with marketing and design.
How can nearby transportation services assist customers visiting The UPS Store #2096?
Eastern Royal Medical Transport, LLC nearby offers transportation services which might help customers with mobility needs to reach the store easily.
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