Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7620 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryAvailable
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
162 reviews
5 stars
136
4 stars1
3 stars1
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Matt and Kevin going above and beyond.
Mixed Experiences
While some customers had positive interactions, others reported rude or unhelpful service, leading to frustration and disappointment.
Cleanliness and Organization
The store was frequently noted as clean, organized, and well-kept, contributing to a pleasant customer experience.
Pricing Concerns
Several reviews highlighted issues with pricing, including unexpected charges and dissatisfaction with the value of services provided.
Convenience
Customers appreciated the store's convenient location and accessibility, making it a preferred choice for shipping and printing needs.
- AMAlyssa MohnNov 16, 20255.0Kevin saved the day for me today—I arrived to the store with a sizable and detailed print request very close to closing time that I needed for the next morning. Kevin completed the prints quickly and efficiently with kindness.
- SDSophie DangerfieldNov 16, 20255.0Customer service from the people who work there made me feel valued and they kindly brought my heavy package from the car to the store. Fast, friendly, phenomenal.
- CCclarisseNov 9, 20255.0Great staff! Shout out to Kevin— super helpful and understanding, went above and beyond!
- DDDalton DayNov 5, 20251.0The manager and employees here are always so nice. However, the owner refuses to listen to reason and follow the law that you cannot charge more than $5 for a general notarization if the client comes to your place of business. I have both emailed the store and now talked in person to no avail. I called the Secretary of State Index Department today to confirm that they cannot charge more than $5. Please get your notarizations performed elsewhere. If anyone charges you money to "review'" the document (and they aren't an attorney, also illegal), or a "convenience fee" for not having an appointment, it is in violation of the law (Class A misdemeanor). If they are found guilty of overcharging again within 5 years, it's a Class 3 felony. Signed, A Notary Public Instructor Sec. 3-104. Maximum fee. (a) Except as otherwise provided in this subsection [for immigration forms] (a), the maximum fee for non-electronic notarization in this State is $5 for any notarial act performed and up to $25 for any notarial act performed pursuant to Section 3-102 [document of conveyance].
- AAAna Raquel Romero AcostaOct 24, 20255.0I was here 10/24 at around 6PM. The manager was so so helpful and professional, not just with me but with everyone. Very very diligent and loyal to every description of the job. I had a bad day because politic issues seem to be getting in the skin of Americans, but anyways. He made my day better, not in very friendly/human/respectful/professional way.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7620 in Chicago offer?
The UPS Store #7620 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular hours of operation for The UPS Store #7620?
The UPS Store #7620 is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #7620 open on Sundays?
Yes, the store is open on Sunday from 12:00 PM to 5:00 PM.
Are there any holiday closures for The UPS Store #7620?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #7620?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #7620 offer any special promotions?
Yes, you can save with special offers and coupons available on their website.
Which languages are spoken at The UPS Store #7620?
The store staff can assist you in English, Korean, German, and Spanish.
Are there any shredding services near The UPS Store #7620?
Yes, Shred Nations, a shredding service provider, is located nearby and can be used for additional shredding needs.
Where can I get food or refreshments near The UPS Store #7620?
Tropical Smoothie Cafe, offering smoothies, cafe fare, and American food, is nearby for a quick meal or refreshment before or after your visit.
Are there public transit options close to The UPS Store #7620?
Yes, CTA Bus Stop 1028 is nearby, providing convenient public transit access to the store.