The UPS Store

4.9
509 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7687 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable

Location

The UPS Store
4633 W Diversey Ave, Chicago, IL
60639, United States

Hours

Reviews

4.9
509 reviews
5 stars
488
4 stars
4
3 stars
0
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like Crystal, Roman, and Satya.

Efficiency

Many reviews highlighted the quick and efficient service, with customers noting seamless experiences during package drop-offs and returns.

Store Environment

The store was frequently described as clean, well-organized, and having ample parking, contributing to a positive customer experience.

Staff Professionalism

Customers appreciated the professionalism and knowledge of the staff, who were noted for going above and beyond to assist with various needs.
  • RM
    Ruth Martinez
    3 days ago
    5.0
    Paola Perez was very nice, welcoming, and made my return process go so smooth. I would totally recommend anyone to come here, as I, myself, will make this my go-to UPS store from now on. I loved it here!
  • YR
    Yuen Yee Richardson
    3 days ago
    5.0
    Excellenet service! Staff was very friendly, patient and helpful with my amazon return. I didn't have a box and they were very clear on measuring and explaining packaging cost, and waited for my decision before proceeding. Environment was super clean and wait time was short. Easy parking right up front.
  • RR
    Rosita De La Rosa
    Nov 14, 2025
    5.0
    All the staff are friendly, knowledgeable and professional, especially OM at the 4633 W. Diversey Ave. UPS Store that I frequent. They have always assist me in a variety of services. I'm thankful for their customer services and patience. 😀
  • RR
    R.Moreta
    Nov 13, 2025
    5.0
    I had an excellent experience at the UPS Store thanks to Paola. She was absolutely amazing—friendly, patient, and incredibly helpful. Paola went above and beyond to make sure everything was taken care of quickly and correctly. Her professionalism and positive attitude truly made my visit enjoyable. Thank you, Paola, for the exceptional service! I’ll definitely be returning because of you.
  • PC
    Paz Chavez
    Nov 13, 2025
    1.0
    Service here is horrible! Went here for scanning services that every employee seemed to not want to do, ontop of me walking in and not being greeted staff is NOT friendly AT ALL! I will be going to my usual UPS store on Narragansett and montrose.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Chicago offer?

The UPS Store in Chicago provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.