The UPS Store

3.7
152 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7070 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2027 W Division St, Chicago, IL
60622, United States

Hours

Reviews

3.7
152 reviews
5 stars
101
4 stars
0
3 stars
4
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praise the helpfulness and politeness of certain employees, others report rude and unprofessional behavior from some staff members.

Efficiency

Customers generally appreciate the quick service and efficient handling of packages, although there are complaints about delays and issues with package pickups.

Management Issues

Several reviews indicate problems with management, including inconsistent store hours, lack of organization, and poor handling of customer complaints.

Product Handling

There are significant concerns regarding the handling of packages, with reports of damaged items and lost packages, leading to dissatisfaction among customers.

Store Environment

The store is described as friendly and welcoming by many, but there are also complaints about cleanliness and professionalism among staff.
  • EB
    Ethan Bresler
    6 days ago
    1.0
    Called 7 times over the course of two days to find out when the notary was in and no one picked up. Finally I drove 15 minutes there to find out the notary would not be in until tomorrow. There is no way to get in contact with this store unless you go in (and don’t get what you need from them)
  • HH
    Hidella
    Nov 5, 2025
    1.0
    2.75 to print ONE page. What a scam. Fedex still charges .10/ page. Will opt to ship elsewhere
  • JE
    James Erler
    Nov 4, 2025
    1.0
    This store will not print receipts for you they’ll say their “printer is down” or “machines are not working”, etc. Also they close earlier than the posted hours all the time and staff are SO unpleasant and unhelpful. save your time and just go to another location.
  • SM
    Siri M.
    Oct 23, 2025
    5.0
    I love when I walk in the door and see that Vivian is working. She is so good at her job, just bam bam bam, and your done! I also find her to be friendly & polite.
  • MH
    Mia Hernandez
    Oct 22, 2025
    5.0
    Very knowledgeable workers, Morning shift and evening shift workers are very nice even at the busiest times my go to for returns and shipping.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store #7070 in Chicago?

The UPS Store #7070 is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM.