The UPS Store

3.7
153 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7070 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2027 W Division St, Chicago, IL
60622, United States

Hours

Reviews

3.7
153 reviews
5 stars
102
4 stars
0
3 stars
4
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency of staff, although there are complaints about long wait times and unresponsive communication.

Management Issues

Several reviews indicate problems with management, including inconsistent store hours, lack of accountability, and poor handling of customer complaints.

Pricing Concerns

Customers express dissatisfaction with pricing, particularly regarding printing costs and additional charges for services like tape.

Package Handling

There are multiple complaints about lost packages and mishandling of shipments, leading to frustration among customers.
  • FP
    Fran Prieto
    Dec 30, 2025
    1.0
    Pésima experiencia. Mi familiar quiso enviar un iPhone y la manager le recomendó no pagar el seguro porque "no es necesario" el paquete se perdió y nadie se hace cargo. Ahora la gran solución que dan es que nos reembolsarán 100 usd, cuando es un teléfono de mas de 1700 usd. Entre la manager y el conductor se hechan la culpa. A Quienes tienen contratados por Dios.
  • NM
    Nathen Mixon (MixFit)
    Nov 24, 2025
    5.0
    I wish I knew the lady who assisted me. She was super nice, fast, and polite. She got me in and out in less than 3 minutes.
  • EB
    Ethan Bresler
    Nov 18, 2025
    1.0
    Called 7 times over the course of two days to find out when the notary was in and no one picked up. Finally I drove 15 minutes there to find out the notary would not be in until tomorrow. There is no way to get in contact with this store unless you go in (and don’t get what you need from them)
  • HH
    Hidella
    Nov 5, 2025
    1.0
    2.75 to print ONE page. What a scam. Fedex still charges .10/ page. Will opt to ship elsewhere
  • SM
    Siri M.
    Oct 23, 2025
    5.0
    I love when I walk in the door and see that Vivian is working. She is so good at her job, just bam bam bam, and your done! I also find her to be friendly & polite.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store #7070 in Chicago?

The UPS Store #7070 is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 3:00 PM.