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Staples

3.1
(318 reviews)

Business Details

(312) 588-0924

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chicago, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1130 South Canal Street, Chicago, IL
60607, United States

Hours

Reviews

3.1
318 reviews
5 stars
135
4 stars
30
3 stars
19
2 stars
9
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Printing Delays

Numerous customers experienced significant delays with printing services, often not receiving orders on time despite promises of same-day service.

Towing Issues

Many reviews highlighted a concerning pattern of aggressive towing practices in the parking lot, leading to customer frustration and accusations of unethical behavior.

Store Condition

The store was noted to be clean and organized by some customers, but others reported issues with stock levels and employee availability.
  • XL
    x l
    Feb 6, 2026
    5.0
    My printout (24x36inch) came out very nicely on the same day for no extra charge. The store seems to be under some sort of huge change or possibly even closing… idk I didn’t ask
  • SO
    Sarah Owens
    Feb 5, 2026
    5.0
    If ever at the Staples on canal street, the service Rocks!! ESPECIALLY PAT
  • CC
    Cristian Campos
    Jan 31, 2026
    5.0
    Amber the goat!!! helped with printing needs, thx Amber
  • KB
    Kenai Bennett
    Jan 12, 2026
    1.0
    Print & Marketing Customer Service has gone down hill completely. There’s an employee by the name of Jay who not only hung up the phone as I was speaking about information on my business cards and asking questions. I’ll call in to the store and request a manager, left on hold. Stephanie picked up, at that point it wasn’t about the cards. The attitude on that girl needs to be addressed. I’ll wait in the manager to follow up.
  • CW
    Caroline Werther
    Dec 22, 2025
    1.0
    I ordered custom wrapping paper from this location for the convenience of next day pickup. It has been over 2 weeks and it is still not ready. I called a week ago and they said the delay was due to an influx of orders but made no effort to reach out to me to let me know of the delays. They also claimed to be working on fulfilling the orders meant to be ready the day before mine on the day that I called but my order is still in progress a week later and now I won't have my order in time. Communication has been TERRIBLE and it should not take two weeks to print something promised next day.

Frequently Asked Questions About Staples

What types of services does Staples in Chicago, IL provide?

Staples offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples at 1130 South Canal Street?

Monday to Friday: 8:00 AM to 8:00 PM, Saturday: 9:00 AM to 6:00 PM, Sunday: 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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Certified February 22, 2026Yext Knowledge Graph
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