Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chicago, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
308 reviews
5 stars
131
4 stars
30
3 stars
19
2 stars
9
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior from certain employees.
Towing Issues
Numerous reviews highlight a problematic towing scheme associated with the store, where customers report being towed shortly after parking, leading to significant frustration and financial loss.
Product Availability
Customers frequently mention issues with stock levels and product availability, with some finding shelves empty or not having the items they need.
Store Cleanliness
Some customers appreciate the cleanliness and organization of the store, while others report disorganization and difficulty finding items.
Management Concerns
Several reviews express concerns about management accountability and the overall work environment, suggesting a need for improvement in employee training and oversight.
- DMDj Mambo6 days ago1.0I was in line for nearly 35-45 minutes, service was extremely slow and all the other employee declined to help because it wasn’t there department. So they just stood around the register and talked.
- DRD RNov 5, 20252.0Place felt like it needed restocking. Empty shelves and as usual staff who are withe clueless or just don't want to help / work.
- TLTherese LePretreNov 2, 20255.0The two ladies Nat & Stephanie were very helpful! We needed a new printer and they helped us find the right one. They went above and beyond to help us.
- SCSasha CyrusOct 27, 20251.0I’ve never seen such poor customer service and employees less willing to help you. It was almost as I was playing hide and seek with the staff and they were just saying whatever to make me shut up. The atmosphere is as if they hated you for shopping at their store.
- BLBen LeeSep 27, 20251.0Criminally understaffed. Was not able to complete same day delivery despite ordering at 5AM. Wouldn’t have bought from them if they didn’t promise I could print that day.
Frequently Asked Questions About Staples
What types of services does Staples in Chicago, IL provide?
Staples offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples at 1130 South Canal Street?
Monday to Friday: 8:00 AM to 8:00 PM, Saturday: 9:00 AM to 6:00 PM, Sunday: 10:00 AM to 6:00 PM.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery options.
Which payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I recycle ink cartridges and batteries at Staples?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What types of products can I find at Staples Chicago?
Products include laptops, desktops, printers, office supplies like notebooks and pens, office furniture, cleaning supplies, and more.
What are some nearby places to visit around Staples at 1130 South Canal Street?
Nearby places include PC Coffee and ART for coffee and arts, Wingstop for fast food chicken, and Baskin-Robbins for ice cream.
Where can I find convenient shipping and courier services near Staples?
UPS Access Point location and UPS Alliance Shipping Partner are nearby and offer courier and shipping services.
Are there any nearby banks that customers can visit around Staples?
Yes, Chase Bank, BMO Harris Bank, and BMO Bank N.A Branches are located nearby for your banking needs.
Is Staples Chicago active on social media and where can I find them?
Staples Chicago is active on Facebook (StaplesChicago1606), Twitter (@StaplesStores), Instagram (@staplesstores), TikTok (@staplesstores), LinkedIn, and YouTube.