Staples

3.6
205 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chicago, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
111 North Wabash Ave., Chicago, IL
60602, United States

Hours

Reviews

3.6
205 reviews
5 stars
107
4 stars
24
3 stars
11
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.

Product Availability

Customers appreciate the variety of products available, but some express frustration over stock issues and high prices.

Printing Services

The printing department receives high marks for quality and quick turnaround, with specific employees noted for exceptional service.

Store Hours

Several reviews mention issues with store hours, including early closures and inaccurate posted hours.

Staff Competence

While many staff members are praised for their knowledge and helpfulness, there are complaints about staff being untrained or indifferent.
  • DC
    Deborah Contizano
    4 days ago
    1.0
    I am very upset with the quality of the business cards that I just picked up from Staples. I worked in store with him and stood over his computer to make sure it was the way that I wanted it and approved the design...what I got was very low quality business cards. The corners looked like someone took a paper slicer to them and at times the white area was left on it. I am not even going to be comfortable passing them out to potential clients. I have already started an order on Vista Print given I know the quality will be what is expected. Sadly, I just wasted $132.00.
  • SM
    Sohrab Mokhtari
    Nov 14, 2025
    1.0
    They close before the official work hours! They do not respond to phone calls! Do not recommend to use their services at all!
  • RR
    Roberto
    Nov 7, 2025
    1.0
    Not happy.... I came here and they were all out of staples..... Go figure.....
  • FH
    Felicia Harris
    Nov 3, 2025
    5.0
    Staples usually carries good assortment of office supplies at various price points. So not only do I get what I need, I get it at good price too.
  • TH
    Tay Hill
    Oct 24, 2025
    1.0
    This used to be a wonderful place to handle all of my business needs ....however this Staples location has begin to become a big disappointment! First they've let go of someone "Richard" who did the work of 10 employees.. second they've hired all of these new individuals who are either lazy or they don't know what they're doing. The whole staff is useless including the new manager!!!!! It won't be long before this location is shutdown!

Frequently Asked Questions About Staples

What services does Staples in Chicago offer?

Staples in Chicago offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, TSA PreCheck®, and Amazon Pickup.

What are Staples Chicago's store hours?

Staples Chicago is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 6:00 PM.