Certified by Primo Water Refill & Exchange • Feb 22, 2026
Water Cooler Supplier
Easy to use and conveniently located inside WHOLE FOODS 10171. Our self-serve Refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Certified by Primo Water Refill & Exchange • Feb 22, 2026
The absolute most worst service I have ever received in my life I do not recommend them
JS
jenesis scullark
Oct 3, 2025
1.0
worst customer service i have received in my life and deliveries are inconsistent
LS
Lori Sklo
Mar 14, 2025
3.0
I love the dispenser and getting water but the delivery system is horrible. I order 2 I get 4. They don't take the empty ones and they don't deliver to your door. I give them 2 more weeks and going somewhere else if it doesn't get straightened out. I received a call within a couple of days (michael) from primo and they are fixing the situation. He was super nice and listened to my problem. I will keep you posted. I love this dispenser!
Frequently Asked Questions About Primo Water Refill & Exchange
What products does Primo Water Refill & Exchange offer?
They offer 676-gallon and 5-gallon water containers and empty jugs for refill.
Where is Primo Water Refill & Exchange located?
It is located inside Whole Foods at 1101 S Canal, Chicago, IL 60607.
What services are available at Primo Water Refill & Exchange?
They provide water refill services with fresh filtered drinking water available in 1, 3, or 5-gallon sizes.
What payment methods are accepted at Primo Water Refill & Exchange?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
What are the business hours for Primo Water Refill & Exchange?
Their hours follow the retailer location hours of Whole Foods where they are located.
Does Primo Water Refill & Exchange offer in-store pickup?
Yes, in-store pickup is available as part of their services.
Which brands are available at Primo Water Refill & Exchange?
They offer Primo Water brand products.
What languages are supported at Primo Water Refill & Exchange for customer service?
Customer service is available in English and Spanish.
What nearby public transit can help me reach Primo Water Refill & Exchange?
You can use the CTA Bus Stop 327 nearby, which provides convenient access to the location.
Are there any nearby places to eat before or after visiting Primo Water Refill & Exchange?
Yes, nearby options include Jimmy John's sandwich shop, White Palace Grill diner, Panda Express Chinese restaurant, Wingstop chicken restaurant, Dunkin' coffee shop, and Baskin-Robbins ice cream shop.
What other shopping options are near Primo Water Refill & Exchange?
Nearby shopping places include DSW Designer Shoe Warehouse, Boot Sneakers, and Chicago South Loop shopping center.
Brand Certified Facts from Primo Water Refill & Exchange
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Certified February 22, 2026Yext Knowledge Graph
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