FedEx Ship Center

3.3
490 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Chicago, IL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
875 W Division, Chicago, IL
60642, United States

Hours

Reviews

3.3
490 reviews
5 stars
202
4 stars
74
3 stars
43
2 stars
15
1 star
156

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with delivery attempts, including claims of missed deliveries and packages being left inappropriately.

Customer Service

Feedback on customer service was mixed, with some employees praised for their helpfulness while others were criticized for being unprofessional and unhelpful.

Pickup Experience

Many customers experienced difficulties when trying to pick up packages, citing confusing policies and unhelpful staff.

Staff Attitude

Several reviews mentioned a lack of professionalism and poor attitudes from staff members, impacting the overall customer experience.

Service Efficiency

While some customers noted quick service, many expressed frustration with delays and inefficiencies in the delivery and pickup processes.
  • RR
    RJ
    4 days ago
    1.0
    From my security camera I see the driver walk up and stick a delivery note, on the instructions I put for them to follow. This was for my work computer, which I had to cancel customer meetings to stay home and sign for it. Then I was lied to by FedEx “customer service” (Infosys… ha! )saying they are still going to deliver it just to get me off the phone. Then told I have to go to this office to pick up my package. How is FedEx still in business?!
  • LI
    Lawrence Iteld
    Aug 27, 2025
    5.0
    In the past, service has been hit or miss at this location, but today it was excellent. Stan was professional, efficient, and friendly. A great experience. Stan should be commended as a great representation of FedEx.
  • SI
    Susy Ibarra
    Aug 18, 2025
    5.0
    Lamar was extremely helpful and friendly. He really helped me when we had a tight deadline. Really appreciated it, especially given how busy he was. His manager at this location was also lovely and patient with us. Thank you for all you do!!
  • DS
    Dusan Simic
    Aug 8, 2025
    1.0
    Express delivery came to the wrong address multiple times even after I gave directions to a FedEx rep over a phone call and left a note on my door. Had to pick up the package from this location bc ppl can't read.
  • AM
    Aliyah Moor
    Aug 1, 2025
    1.0
    Absolutely garbage. Drivers are lazy. Will walk up on your porch without the package intending to only leave the door tag they dont ring the bell or knock. RIDICULOUS!!!!

Frequently Asked Questions About FedEx Ship Center

What are the main shipping services offered at FedEx Ship Center in Chicago?

FedEx Ship Center offers FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Economy Saver, FedEx Ground, FedEx International, and FedEx Express Freight shipping services.

Where is FedEx Ship Center located in Chicago?

FedEx Ship Center is located at 875 W Division, Chicago, IL 60642, USA.