FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Feb 22, 2026
Certified by FedEx Office Print & Ship Center • Feb 22, 2026
Reviews
4.5
987 reviews
5 stars
830
4 stars
32
3 stars8
2 stars
15
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many praising individual staff members for their helpfulness while others report rude and unprofessional behavior from certain employees.
Staff Attitude
Numerous reviews highlight a negative attitude among some staff members, particularly women, leading to a poor customer experience.
Service Efficiency
Customers frequently mention long wait times and inefficiencies in service, particularly during busy periods or when staff are unavailable.
Mixed Experiences
While some customers report positive experiences with specific employees, many others express dissatisfaction with the overall service quality and management.
RT
Reuben Taylor
Feb 19, 2026
5.0
Very short wait in line. Service rendered expeditiously. Polite. Cooperative. All good!!! 👍
PM
Priyanka Maharaj
Jan 31, 2026
5.0
Amazing service ! Fantastic experience at this FedEx Location thanks to Mark who was really patient, helpful and understanding.
I can’t thank Mark enough for the exceptional service !!!
CW
Crystal Wash
Jan 13, 2026
5.0
Always professional and courteous. I send a lot of documents to be copied, and have not had an issue.
MN
Mark N
Jan 9, 2026
2.0
This place is comically awful. I sent them a two-sided bifold brochure to print a test copy. Upon pickup, I found that the back side was printed upside down, the front content was crooked, and the 11x17 sheet wasn't even cut square! I'll give them two stars instead of one just for making me laugh.
HA
Hadiyah Al-Sudan
Dec 30, 2025
5.0
I want to tell you about Ms. Key. She was extremely polite, kind, knowledgeable, helpful and patient with me and my large box to ship. I live in the neighborhood and I treasure this type of service. Thank you Ms. Key.
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Certified February 22, 2026Yext Knowledge Graph
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