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FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.0
179 reviews
5 stars
72
4 stars
16
3 stars
6
2 stars
8
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many customers reporting rude and unhelpful staff, while others praised specific employees for their kindness and assistance.
Staff Attitude
Numerous reviews highlight a negative attitude among female staff members, with complaints about condescension and lack of professionalism.
Service Efficiency
Customers frequently mention slow service and inefficiency, with long wait times and unresolved issues being common complaints.
Mixed Experiences
While some customers have had positive experiences with helpful staff, many others report dissatisfaction and frustration with the service received.
Management Issues
Several reviews point to poor management and lack of accountability among staff, contributing to a negative customer experience.
- AWAtlas WaceraSep 22, 20251.0Some of the worst customer service! The young black girl needs to be replaced, she doesn’t not want to be there. It’s almost intolerable to engage with her cordially for things that she’s getting paid to do
- CCChicago Check-InAug 13, 20255.0The staff was unbelievably kind and helpful! They were fast and polite. Thank you!
- MMMari MartinelliAug 11, 20251.0Honestly I came in to order cards I had a one in person and they totally missed the mark. The woman appeared to be very helpful, lied in my face and when I got to pick them up. It’s almost as if the person was colorblind, and I actually am! The gentleman who we picked the card up from was confused as to why she told us any of that because he said our best route was to upload online. Instead she took my business and money and left me high and dry. Utterly dissatisfied. Makes sense why so many locations have closed
- CCCAug 5, 20255.0Christina is an MVP!! She was so helpful, patient, and kind.🙏💓 I have never experienced such wonderful service at mailing stores in Hyde Park 🤯 If I could have tipped her or thanked her another way I would. I hope she gets the recognition she deserves! Thank you!!!
- KJKyla JenkinsJul 30, 20255.0Today at fedex Chris was very kind and helpful with getting my printouts for my daughter’s birthday. Even helped me pick a better quality
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Chicago provide?
They offer printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 1315 E 57th St, Chicago, IL 60637, USA.
What are the operating hours of FedEx Office Print & Ship Center in Chicago?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there online and mobile printing options available at FedEx Office Print & Ship Center?
Yes, they offer online printing and mobile printing services, including a Print Online feature for document uploads.
Can I pick up my printed materials at FedEx Office Print & Ship Center?
Yes, they offer in-store pickup for printed items as well as delivery options.
Which nearby dining options can customers visit close to FedEx Office in Chicago?
Nearby dining options include Seoul Taco for Korean tacos, TrueNorth Cafe Hyde Park for coffee and sandwiches, Medici On 57th for American cuisine, Noodles Etc for Thai and Asian dishes, and Bubbles and Beans for coffee and tea.
What nearby services can complement my visit to FedEx Office Print & Ship Center?
Nearby services include Kenwood Cleaners for laundry, Wintrust Mortgage and Hyde Park Bank for financial services, and Hair Design International for beauty and hair salon needs.
Are there nearby transportation or community spots that can help customers visiting FedEx Office?
Yes, customers can visit 57th Street Art Fair Community for arts and entertainment or relax at Bixler Park nearby. These spots offer a pleasant environment before or after using FedEx services.
Does FedEx Office Print & Ship Center offer passport-related services?
Yes, they provide passport photo services and have RushMyPassport in FedEx Office, a service for passport and visa processing located nearby.