FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Really dishonest staff and services at this location. The up charge for everything without telling you beforehand, and then a super dismissive and rude when you notice the charges. They go out of the way to be behaving a passive aggressive manner, and are quite dishonest about services and charges. I was told there’s a $2.50 charge for everything printed on site, and when I sent two emails in for printing, even though it was the same visit and I was waiting right there, I was told there would be a separate surcharge for printing each email. Completely ridiculous and when I pointed that out, they refused to print my materials. They also have charged me 10 bucks for printing a page that they apparently “stretched to size“ and that service comes with a $10up charge. Watch out for these hidden fees and charges that they seem to just make up as they go along. There are so many other print centers, avoid this one
RM
Ronan Morris
Oct 10, 2025
5.0
Michelle was AWESOME helping me with a weird-sized and PIA shaped package. She was also incredibly patient and understanding with problems regarding the label the company had provided me. Y'all need more professional and good-natured ppl like her! Much appreciated.
AG
Araceli GR
Jul 23, 2025
1.0
I arrived at this FedEx location at 5:55 PM to drop off a package, before their posted closing time of 6:00 PM. The store was still open, the "Open" sign was clearly on, and yet the employee refused to accept my shipment.
If the staff stops taking customers before the posted hours, then both the store signage and online hours need to be updated to reflect the actual cutoff time. It’s misleading and frustrating for customers who plan their day around posted business hours.
After reading other reviews, it’s clear this isn’t an isolated incident. There seems to be an ongoing issue with this location turning away customers before closing
JS
Jarred Simons
Aug 8, 2024
1.0
Avoid the short dude behind the counter at all costs. He's combative / passive aggressive / condescending from the moment you approach the counter.
CN
Curt Notre
Nov 21, 2019
1.0
Representative created an incomplete shipping label intended for a conference, never arrived due to the representative missing exhibit and booth info. Asked FEDEX to return my package to Chicago, it cam to Chicago and was shipped back to Philadelphia in error, Driver drops my package off and no one knows where its at. Very poor customer service in trying to retrieve my equipment. I will never use this system again, it's OVERRATED
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center at 222 Merchandise Mart Plaza offer?
FedEx Office provides printing, shipping, copying, digital printing, fax services, passport photos, computer rental, and more to support small businesses and individuals.
What are the operating hours of FedEx Office Print & Ship Center in Chicago?
The center is open Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Can I use online services to print documents at FedEx Office in Chicago?
Yes, you can upload documents online via FedEx Office Print Online for pickup or delivery.
What payment options does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does FedEx Office in Chicago offer design services and large-format printing?
Yes, design services and large format printing are among their specialties.
Is there a nearby metro station to FedEx Office at 222 Merchandise Mart Plaza?
Yes, the CTA - Merchandise Mart metro station and the CTA Brown/Purple Line - Merchandise Mart train station are close, facilitating easy access to FedEx Office.
Are there convenient food and drink options near FedEx Office in Chicago?
Yes, Starbucks, Jamba Juice, Sunny Bowls, and Argo Tea are nearby and offer coffee, smoothies, healthy food, and cafes for breaks before or after your visit.
Can I find office and appliance stores near FedEx Office Print & Ship Center?
Yes, Bsh Home Appliances, Edward Ferrell + Lewis Mittman, CAI Designs, and Miele Experience Center are nearby for office and home appliance needs.
What types of printing products can I get at FedEx Office Print & Ship Center?
Products include business cards, brochures, flyers, posters, banners, photo printing, signs, calendars, and specialty prints.
Does FedEx Office offer shipping and packaging services?
Yes, services include FedEx shipping, packaging, packaging supplies, and FedEx package pickups for convenient mailing and shipping.