FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Feb 22, 2026
Certified by FedEx Office Print & Ship Center • Feb 22, 2026
Reviews
4.5
486 reviews
5 stars
398
4 stars
18
3 stars
14
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.
Efficiency
Several reviews highlighted quick service and efficient handling of tasks, but there were also complaints about slow service and long wait times.
Parking Issues
Customers expressed frustration with parking, noting that the lot is small and that there are issues with a booting service.
Print Quality
Many customers appreciated the quality of printing services, although there were some complaints about pricing and issues with specific print jobs.
ML
Molly Livingston
Jan 10, 2026
5.0
Donovan was super helpful! I had three huge boxes that needed ground shipping for an upcoming move, and they were able to take care of it in less than 10 minutes and great service.
AC
Alexander Centeno
Jan 7, 2026
1.0
Horrible service. I was just picking up a fax and all I had gotten while trying to confirm and wait for it to come through was exasperated sighs and extremely rude dismissals. When I asked to confirm if the fax was correct she had all but scoffed and waved me aside. I was the only customer for a few minutes and she was acting like I was over burdening her. Hillary was the only nice employee there and seemed genuinely interested in helping everyone out though so the only saving grace there.
AC
Amanda Camp
Dec 20, 2025
5.0
I really appreciated the level of service and care with my print order. It was completed quickly and I received a phone call to confirm important details. Kyla was very knowledgeable and focused on delivering a quality product. Will definitely use them in the future for my print needs! Hot tip, place your order online for pickup at this facility for best price.
RS
Realtor, Natascha Smith
Dec 12, 2025
5.0
Met Client to ship off loans docs. The staff were very helpful.
BW
Brennan Williams
Dec 9, 2025
5.0
The employees here are always kind and helpful, and you can see how well they work together. They also greet/acknowledge you when you enter which is sadly a lost art. It makes a big difference as a customer.
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Certified February 22, 2026Yext Knowledge Graph
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