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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.3
218 reviews
5 stars
110
4 stars
10
3 stars
7
2 stars
9
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff for being helpful and friendly, while others report rude and unhelpful interactions.
Staff Performance
Certain employees, like Michael, Nayely, and Jovan, received high praise for their exceptional service, while others were criticized for poor attitudes.
Package Handling
Multiple reviews highlight issues with lost or stolen packages, leading to significant customer dissatisfaction.
Efficiency
Customers noted both quick service and frustrating delays, particularly with printing and package processing.
Overall Experience
While some customers had positive experiences, many expressed frustration with service quality and accountability.
- SVSujana VWNov 17, 20251.0The most pathetic experience I receive. I called in early to check if the cutter was broken(it’s been broken for weeks) and the manager of this location confirmed it’s working. I come to to cut my wedding stationary and it’s still broken - the manager says “ it cuts but I didn’t know if you wanted to cut it straight”. Don’t recommend coming here!!
- SQStewart QuarlesNov 15, 20255.0I don’t like FedEx. But this store is filled with very kind and helpful people. I had to file a complaint about a driver and the customer service line robot wasn’t working and so as a last ditch effort I went into the store to ask if they had a different number and the patched me through to customer service instantly.
- N_Nick _Oct 25, 20251.0I had a frustrating experience here. I tried to drop off a package around noon on 10/25/25, and the employee refused to take it because of a strip of semi-translucent brown tape partially over the return address. The tracking number was fully visible and the address was completely legible despite the tape (see photo). The next Monday I left the same package at a FedEx drop-off at my workplace and it was processed and delivered without issue. Just a heads-up: staff prefers to cause problems, not resolve them.
- LRLee ReemsnyderOct 23, 20255.0Nayely at the N. Clark FedEx is the definition of a leader. I came in needing proposals printed for a meeting, and she immediately offered clear, thoughtful options without overwhelming me. She guided me through what made the most sense, handled every detail with care, and even helped assemble the packets after printing. TRULY client excellence at its best. 10/5 stars.
- SAShannon AliSep 8, 20251.0Worst company I’ve ever dealt with.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Chicago offer?
FedEx Office in Chicago offers printing and shipping services, including copying, digital printing, direct mail, signs and graphics, fax services, passport photos, lamination, binding, and computer rental.
What are the operating hours of FedEx Office Print & Ship Center at 3001 N Clark St?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of payment does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I upload documents online to print at FedEx Office Chicago?
Yes, you can upload your documents via FedEx Office Print Online for convenient pick-up or delivery of your printed materials.
Does FedEx Office Print & Ship Center provide passport photo and visa services?
Yes, they offer passport photo services and have affiliated visa and passport office services through RushMyPassport at the same location.
Is FedEx Office Print & Ship Center accessible near public transportation?
Yes, there is a CTA Bus Stop 1830 nearby, which can help customers reach the center easily by bus.
Are there places to rent bikes near FedEx Office Print & Ship Center?
Yes, Divvy Station, a bike rental service, is located nearby, offering a convenient transportation option for customers visiting the center.
What nearby dining options are available around FedEx Office Print & Ship Center?
Pizza Hut and Subway are nearby food establishments offering quick dining choices before or after your visit to FedEx Office.
Does FedEx Office Print & Ship Center provide business-related products?
Yes, they offer printing of business cards, brochures, manuals, newsletters, banners, and various marketing materials tailored for business needs.
Can I find design and digital color printing services at FedEx Office Print & Ship Center?
Yes, they specialize in digital color printing, large format printing, design services, and offer access to software like Adobe CS3 Suite and Microsoft Office.