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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.3
221 reviews
5 stars
112
4 stars
10
3 stars
7
2 stars
9
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and others criticized for rudeness and lack of accountability.
Staff Attitude
Several reviews highlight a lack of professionalism and poor attitudes from certain staff members, leading to negative customer experiences.
Service Quality
While some customers report excellent service and assistance with printing and shipping, others experienced issues with damaged items and unhelpful staff.
Efficiency
Customers appreciate the quick service during busy times, but there are complaints about delays and inefficiencies in handling requests.
Trust Issues
Multiple reviews express concerns about lost or stolen packages, leading to a lack of trust in the location's handling of valuable items.
- YJYadira JDec 10, 20255.0Glad that i ordered my Christmas cards here. So quick and great quality too. Michael went out of his way in helping us find envelopes. Just a heads up, they don’t sell stamps.
- TMTea MyLoveDec 9, 20251.0Once again another bad customer service experience. Upon walking into store everyone just looks at you with this blank stare. No one greets you just the most nonchalant attitude with Amanda and the other front office staff. In the mist of side conversations upon staff I felt like I was just standing there without clear directions. After getting more feedback from my boss with shipping directions-I decided to take business elsewhere and hopes customer service will be better. This is my neighborhood FedEx will not be back!!!
- SVSujana VWNov 17, 20251.0The most pathetic experience I receive. I called in early to check if the cutter was broken(it’s been broken for weeks) and the manager of this location confirmed it’s working. I come to to cut my wedding stationary and it’s still broken - the manager says “ it cuts but I didn’t know if you wanted to cut it straight”. Don’t recommend coming here!!
- SQStewart QuarlesNov 15, 20255.0I don’t like FedEx. But this store is filled with very kind and helpful people. I had to file a complaint about a driver and the customer service line robot wasn’t working and so as a last ditch effort I went into the store to ask if they had a different number and the patched me through to customer service instantly.
- N_Nick _Oct 25, 20251.0I had a frustrating experience here. I tried to drop off a package around noon on 10/25/25, and the employee refused to take it because of a strip of semi-translucent brown tape partially over the return address. The tracking number was fully visible and the address was completely legible despite the tape (see photo). The next Monday I left the same package at a FedEx drop-off at my workplace and it was processed and delivered without issue. Just a heads-up: staff prefers to cause problems, not resolve them.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Chicago offer?
FedEx Office in Chicago offers printing and shipping services, including copying, digital printing, direct mail, signs and graphics, fax services, passport photos, lamination, binding, and computer rental.
What are the operating hours of FedEx Office Print & Ship Center at 3001 N Clark St?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of payment does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I upload documents online to print at FedEx Office Chicago?
Yes, you can upload your documents via FedEx Office Print Online for convenient pick-up or delivery of your printed materials.
Does FedEx Office Print & Ship Center provide passport photo and visa services?
Yes, they offer passport photo services and have affiliated visa and passport office services through RushMyPassport at the same location.
Is FedEx Office Print & Ship Center accessible near public transportation?
Yes, there is a CTA Bus Stop 1830 nearby, which can help customers reach the center easily by bus.
Are there places to rent bikes near FedEx Office Print & Ship Center?
Yes, Divvy Station, a bike rental service, is located nearby, offering a convenient transportation option for customers visiting the center.
What nearby dining options are available around FedEx Office Print & Ship Center?
Pizza Hut and Subway are nearby food establishments offering quick dining choices before or after your visit to FedEx Office.
Does FedEx Office Print & Ship Center provide business-related products?
Yes, they offer printing of business cards, brochures, manuals, newsletters, banners, and various marketing materials tailored for business needs.
Can I find design and digital color printing services at FedEx Office Print & Ship Center?
Yes, they specialize in digital color printing, large format printing, design services, and offer access to software like Adobe CS3 Suite and Microsoft Office.