FedEx Office Print & Ship Center

4.4
456 reviews
FedEx Office Print & Ship Center located at 3435 N Western Ave
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Business Details

3435 N Western Ave, Chicago, IL
60618, United States
(773) 755-9000
https://local.fedex.com/en-us/il/chicago/office-0636
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About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
3435 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

3.6
153 reviews
5 stars
83
4 stars
15
3 stars
5
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and dismissive behavior from employees.

Printing Quality

Several customers expressed dissatisfaction with the quality of printing services, citing issues with color accuracy and order fulfillment.

Staff Efficiency

There are reports of both efficient service and significant delays, with some customers experiencing long wait times for simple tasks.

Management Issues

Multiple reviews highlighted concerns about management's attitude and effectiveness, with some customers feeling unsupported or dismissed.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly with specific employees who provided exceptional service.
  • TD
    Tyler Dennen
    4 days ago
    5.0
    Matthew was fantastic, went above and beyond to help me with a specific and custom box size.
  • JP
    Juan Pablo
    Sep 27, 2025
    1.0
    poor customer service
  • SG
    Sam Garcia
    Sep 21, 2025
    3.0
    Been here a few times, seems management should provide more feedback for their employees. Reminds me of the DMV when I interact with the folks here.
  • AK
    Alyssa Kuciunas
    Sep 6, 2025
    5.0
    Wonderful customer service! Will use this location for any shipping needs. 10/10
  • MM
    Michael
    Aug 25, 2025
    5.0
    Very happy with Naissac's customer service. I needed to print a foam-backed poster late on a Sunday, shortly before closing. Given the late notice, the normal turn-around time would have been the following morning, which was too late for me. (Another local FedEx was unable to print the poster in time, given the printing jobs they already had in queue.). Naissac assured me that he could print it before store closing in 80 minutes. He walked me through ordering the poster and uploading the artwork online. He also offered to take an email if that did not work out. I am very thankful that he and the store made time for me, at the last minute. And the poster looked great!
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Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Chicago provide?

FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.

Where is FedEx Office Print & Ship Center located in Chicago?

It is located at 3435 N Western Ave, Chicago, IL 60618.