Business Details
About
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FedEx Office in Chicago, IL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
3524 N Southport Ave, Chicago, IL
60657, United States
Hours
Reviews
3.3
159 reviews
5 stars
77
4 stars
11
3 stars
4
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.
Staff Knowledge
Several reviews indicate a lack of knowledge among staff regarding services and policies, leading to customer frustration.
Service Efficiency
Customers frequently mention slow service and inefficiencies, particularly with printing and shipping processes.
Management Issues
Multiple reviews highlight poor management and lack of accountability, contributing to negative customer experiences.
Pricing Concerns
Customers express dissatisfaction with high prices for services and unexpected charges.
- JFJoel FreecheckNov 3, 20255.0Helpful team & quick service
- VEVoters EliteOct 24, 20251.0I’m writing to express my disappointment regarding the unprofessional conduct I experienced at one of your locations today. An employee named Tony refused to accept my Comcast contractor discount code, stating, “We don’t take photocopies—you can do it yourself,” and further claimed that “FedEx doesn’t take discount codes.” As a direct contractor with Comcast, I have used this same discount at other FedEx locations without issue. What made the situation even more concerning was that Tony and several other employees were standing around doing nothing, yet I was dismissed without assistance. Because of this unprofessional and inaccurate handling of the situation, I will be escalating this matter through the proper legal channels and filing a formal complaint. I hope this issue is addressed promptly to prevent similar experiences for other customers.
- TYTerry YSep 20, 20255.0Despite what others say, this place has friendly staff and they go out of their way to help you with your shipping and printing needs. I'm always in and out in just a few minutes.
- AHAshley HarmonSep 12, 20255.0I always have a great experience with this FedEx location! I use them often for both printing and shipping, and the staff is consistently friendly, quick, and easy to work with. Recently, I made a printing mistake that was completely my fault (paying 4x the amount I should have for a B&W print job b y accident), and they went above and beyond to help me fix it. Their customer service is always excellent, I’ve never had a negative interaction here. I’ve tried other stores, but none compare to this location. The team here is always helpful, professional, and kind!
- GVGus VillaSep 11, 20251.0This is the worst experience ever staff is so rude and they don't help me at all , I was trying to get some copies , they really need to improve customer service there...
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center offer?
FedEx Office Print & Ship Center provides printing and shipping services including digital color printing, copying, fax, passport photos, packaging, direct mail, and more.
Where is FedEx Office Print & Ship Center located?
It is located at 3524 N Southport Ave, Chicago, IL 60657.
What are the operating hours of FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center provide online printing options?
Yes, customers can upload documents online for printing and choose convenient pick-up or delivery options.
Can I get passport photos taken at FedEx Office Print & Ship Center?
Yes, they offer passport photo services onsite.
How can I contact FedEx Office Print & Ship Center?
You can call +1 773-975-5031 or email usa3636@fedex.com.
What nearby places can I visit before or after my visit to FedEx Office Print & Ship Center?
Nearby you can visit Damen 4 Management for business consulting or stop by Sweaty Betty for women's clothing and sportswear.
Are there nearby services for passport and visa assistance?
Yes, RushMyPassport in FedEx Office nearby offers passport and visa services for travel needs.
What other stores are near FedEx Office Print & Ship Center that might interest visitors?
Nearby you can find Claire's for fashion accessories and Bluemercury for cosmetics and beauty supplies.