Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Chicago in Chicago offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Chicago
161 North Clark Street, Chicago, IL
60601, United States
Hours
Reviews
3.9
131 reviews
5 stars
89
4 stars
5
3 stars
7
2 stars1
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Maria received numerous commendations for her exceptional customer service, being described as helpful, patient, and friendly.
Service Speed
Many customers expressed frustration with slow service and long wait times, often citing inadequate staffing.
Package Handling
Several reviews highlighted issues with package handling, including lost packages and poor tracking communication.
Staff Attitude
While some staff were praised for their friendliness, others were criticized for being rude or unhelpful.
- NKNadya KarafezievaDec 23, 20255.0Maria does a great job and excellent service. Thank you so much!!
- FUFerit UzunDec 18, 20251.0The way people work at this store is very different. They do everything possible to avoid accepting packages or mail. I tried twice, and both times the experience was the same. No more DHL for me.
- NOnoor omarDec 16, 20251.0Worst service, the lady did not try to help me at all, she just made me pay a lot of money without explanation she doubled the price on me. If you don’t want to work just stay at home don’t ruin people’s time and money! I wasn’t explained where can I track my package and why my package was delayed I end up paying extra when it was arrived to the destination! Mind you it was 2-3 lbs only!Your job is not just to put the items in the box and say goodbye! You need to explain the customer the next steps. This is so ridiculous!
- CMCleopatra B MpunduDec 13, 20255.0Maria was amazing and she has a great sense of humor. 10/10
- ASAnton SkippyDec 11, 20251.0Do you like waiting overlong for important packages? Do you enjoy consecutive days of not knowing where your package is? How about a tracking system that tells you, on 11 December, that your package is scheduled to arrive on 08 December--is that your thing? If the experience I've described sounds like a good time, then DHL is the shipping outfit for you. Enjoy!
Frequently Asked Questions About DHL Express Service Point Chicago
What types of shipping services does DHL Express Service Point Chicago offer?
They offer international and next day shipping and delivery services for personal and business needs, including shipping luggage, passports, or packages of any size.
What are the operating hours of DHL Express Service Point Chicago?
Open Monday to Friday from 10:00 AM to 6:00 PM and Saturday from 12:00 PM to 5:00 PM. Closed on Sundays.
Where is DHL Express Service Point Chicago located?
It is located at 161 North Clark Street with entrance on W Randolph St, Chicago, IL 60601, USA.
Does DHL Express Service Point Chicago provide delivery services?
Yes, they provide DELIVERY services for shipping needs.
What payment options are accepted at DHL Express Service Point Chicago?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is the entrance to DHL Express Service Point Chicago wheelchair accessible?
Yes, it has a wheelchair accessible entrance.
How can I contact DHL Express Service Point Chicago by phone or email?
You can call them at +1 312-560-4667 or toll-free at +1 800-225-5345, or email USRetailChicago@dhl.com.
Are there any notable nearby places where customers can handle banking needs near DHL Express Service Point Chicago?
Yes, nearby you can find Fifth Third Bank for ATM and financial services, which may be convenient for customers handling shipping payments or cash needs.
What legal services are available near DHL Express Service Point Chicago for customers seeking professional advice?
Several nearby law firms such as McNabola & Associates, Madlock Henderson LLC, and Phillips Law Offices offer personal injury and family law services, helpful for customers needing legal assistance.
Can customers visiting DHL Express Service Point Chicago combine their visit with nearby community services or social organizations?
Yes, nearby organizations like the North American Association of Food Equipment Manufacturers (NAFEM) and NextUp provide community and social services, which customers might find interesting before or after their shipping needs.