United States Postal Service

3.7
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 667 Windsor Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
667 Windsor Rd, Charleston, IL
61920, United States

Hours

Reviews

3.7
33 reviews
5 stars
16
4 stars
8
3 stars
0
2 stars
0
1 star
9
  • DM
    D M
    Oct 15, 2025
    1.0
    It blows my mind how my package was in Charleston waiting for a day or two, just to be sent to Leroy, IL. Was expected yesterday, and changed to Friday. How does this happen? The damn package was literally in my town Sunday/monday! Do better usps.
  • EH
    Earline Howard
    Oct 6, 2025
    5.0
    The staff are always in good spirits and the building is always clean inside and out.
  • EC
    Evan Casey
    Oct 12, 2017
    1.0
    Treated me very badly I had a birthday card from my grandma lost and they didn't care and went back to talking to each other. Worthless workers I hope they lose their job of sitting around talking. Update received my letter finally also received my destroyed package thanks Charleston USPS you suck so much
  • SA
    Stacey Atteberry
    Feb 2, 2017
    5.0
    I applied for a passport here, and my experience was easy and enjoyable. They were very busy, but the gentleman who helped me was friendly and did not rush me. In fact, I've always had positive experiences with this location; the less than satisfied reviews on this page seem unjustified to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.