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Brand Certified

United States Postal Service

1.6
(233 reviews)

Business Details

600 N Neil St, Champaign, IL
61820, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 N Neil St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 N Neil St, Champaign, IL
61820, United States

Hours

Reviews

1.6
233 reviews
5 stars
27
4 stars
10
3 stars
4
2 stars
5
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with specific mentions of employees like Sarah and Brian being particularly confrontational.

Delivery Issues

Many customers reported consistent problems with mail and package delivery, including misdelivered items and packages marked as delivered without attempts to deliver.

Communication Problems

Customers frequently noted that the post office staff do not answer phone calls and are unresponsive to inquiries, leading to frustration.

Mixed Employee Experiences

While some employees received praise for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with staff attitudes and service.
  • DA
    Don Akers
    Jan 28, 2026
    5.0
    1/28/26 phone rang 40x's, no answer?
  • DB
    Dallas beak
    Jan 21, 2026
    1.0
    Beware the driver in the dodge journey she cut me off today almost ended up in an accident that almost took out both vehicles. If she does this to me again police will be called and I will citizens arrest her for reckless driving and reckless endangerment. Federal agent or not. Again this was a dark blue dodge journey between 2015 to 2026.
  • LL
    Lea
    Dec 15, 2025
    1.0
    When you try to call they hang up!
  • IS
    Ishika Saraf
    Dec 13, 2025
    1.0
    The staff was really rude for no reason. This is no way to behave with customers.
  • JS
    James Schmitt
    Dec 9, 2025
    1.0
    I am an eBay seller and had 11 packages with preprinted labels. Nattassa was the only one working and would only scan in 3 packages and refused to scan in the other 8. I needed stamps and other items which she refused to sell me. Stay away from this postal worker if you can. She has a bad attitude!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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