Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 600 N Neil St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
227 reviews
5 stars
26
4 stars
10
3 stars
4
2 stars
5
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with specific mentions of employees yelling at customers and displaying a lack of professionalism.
Delivery Issues
Many customers reported consistent problems with mail and package deliveries, including misdeliveries, lost packages, and failure to deliver items altogether.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment indicates a significant inconsistency in service quality.
Communication Problems
Customers frequently noted that the post office staff did not answer phone calls and were unresponsive to inquiries, leading to frustration.
Professionalism
There were multiple complaints regarding the lack of professionalism among staff, with calls for better training and management to improve service.
- VSvenus starOct 15, 20251.0least yall could do is pick up the damn phone
- S2soap packet 2Oct 10, 20251.0Misdelivers mail and packages CONSTANTLY. Forces you to put a name on your mailbox, only to ignore the name and put any letter in there. Refuses to redeliver packages they misdeliver.
- ZSZach SmithOct 3, 20251.0Postal Service Worker walked off with our $800 package with out scanning it he ignored us. They don't care whether our mail gets picked up found out from our friend he worked there then quit because of very shady people.
- MSMelanie SinghAug 1, 20251.0I sometimes come in after work to drop off my rent check and there is one woman who works here that always makes you feel like an idiot for simply walking through the door. The first time I came in, it was because it was past the last collection time on the box outside. I don't want a late fee on my rent, so I went inside to drop it off. I was polite and said I was just dropping it off real quick to make sure it was postmarked with todays date. she looked me up and down and asked why I didnt just drop it in the box, in a tone of voice that implied I was stupid for coming inside. I was embarrassed and have bad social anxiety, so I just mumbled about how I wanted to make sure it would get postmarked with todays date. She continued giving me a look and said that everything would get postmarked with todays date, again with a condescending tone like im an idiot. I just said thank you and left. Today I came inside to do the same thing, and the same woman was working. as I was walking in the door she loudly told me they closed in three minutes while giving me a dirty look. I said "okay" and walked past her to use the inside drop box because I did not want to interact with her. the USPS is an underappreciated service. I just wish they didnt make me feel like an idiot for actually using their service.
- CSCarly SmithJul 25, 20255.0I was lucky to have this post office as my neighborhood branch for a decade when I lived in downtown Champaign. I can say confidently that although USPS has its issues, this location is one of the best after visiting many different post offices across Illinois. Special shout out to Vernessa, who consistently provided kind and competent service to me and everyone who came through the doors. It is rare to encounter someone so patient and sweet in a high stress customer service role, and I very much appreciate her kindness over the years :) I sent over 200 packages from this post office over many years and experienced an issue with one or two of them only (i.e. <1%).
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 600 N Neil St?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can process passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours are available.
What are the operating hours for this Post Office?
Monday through Friday, it's open from 7:30 AM to 5:30 PM; Saturday from 8:00 AM to 2:00 PM; closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can find, reserve, and pay for a PO Box online, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours can vary by location, so check locally.
What nearby places can I visit before or after going to the Post Office?
Nearby you can visit Columbia Street Roastery for coffee, Escobar's for Latin American cuisine, and Kohinoor Indian Restaurant and Lounge for Indian food and drinks.
Are there nearby amenities to help with shipping or mailing besides the Post Office?
Yes, the UPS Access Point Locker close by provides package pickup and drop-off services as a convenient alternative.
If I’m visiting the Post Office and need fitness options nearby, where can I go?
You can visit Evolve Fitness Club nearby to stay active before or after your postal errands.
What are some nearby businesses where I can find other essential services around the Post Office?
Serra Ventures offers financial services and Square1 Healthcare provides medical services, both located near the Post Office.