Brand Certified
United States Postal Service
2.0(159 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2001 N Mattis Ave, Champaign, IL
61821, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2001 N Mattis Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
159 reviews
5 stars
36
4 stars
3
3 stars0
2 stars2
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or contemptuous.
Passport Services
Numerous complaints about unreliable passport services, including canceled appointments without notice and unavailability of staff.
Delivery Issues
Frequent reports of delayed or misdelivered packages, with some customers experiencing significant hold-ups in processing.
Staffing Problems
Customers noted that the location is often understaffed, leading to long wait times and inadequate service.
Mixed Experiences
While many reviews are negative, a few customers did report positive interactions with specific employees.
- BABeth AndersonFeb 21, 20265.0Great post office. Bit of a drive but the staff are lovely and there was zero wait at a time I fully expected there to be a wait
- CDchristine danielsonFeb 21, 20261.0Why offer passport appointments if there is not an employee scheduled to perform the service.
- AOAhmed OtayFeb 11, 20261.0Shipped an envelope containing some pretty important documents and shipped it express. It’s been there for now going on day 5. Seems like they prefer do anything but work. If you live in central Illinois avoid shipping with usps at all costs. FedEx and UPS are much more reliable.
- KMKathryn MacGlashanFeb 3, 20265.0I have terrible luck with usps, the workers are usually horrible and actually out ruin my life, there's always a reason I have to come back or the workers just straight rude. The man today was the nicest man I've ever met this is my first positive experience ever at a usps. This is also my first time not walking out in shambles or on the verge of tears. Keep it up bro u rock
- CNChristine NoelleJan 31, 20261.0The future of America is bad(based on the functionality of this very special place). Sending prayers across our nation but especially for Champaign, IL. God bless America.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 2001 N Mattis Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can typically take your passport photo with a prior appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 2001 N Mattis Ave?
Monday to Friday, 7:30 AM to 6:30 PM; Saturday, 9:00 AM to 5:00 PM; closed on Sunday.
Can I get a PO Box at this USPS location?
Yes, you can apply for a PO Box online or in person. Prices vary by location and you can check availability and rates online before applying.
Is 24/7 access to PO Boxes available at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for specific lobby hours.
Are there other USPS Post Office locations near 2001 N Mattis Ave?
Yes, nearby USPS locations include another United States Postal Service office and the Champaign Post Office, which provide additional postal services in the area.
What nearby facilities can help residents and visitors when visiting the USPS at 2001 N Mattis Ave?
Nearby places like Champaign Home Buyers can assist with real estate needs, and the Champaign Fire Department ensures local safety, benefiting visitors to the area.
Are there entertainment options near the United States Postal Service at 2001 N Mattis Ave?
Yes, the Twin City Theatre Company nearby offers theatre performances and concerts, a great choice for visitors before or after their visit to the Post Office.
How can I contact the United States Postal Service at 2001 N Mattis Ave?
You can call the local phone number at +1 217-352-2167 or the main phone at +1 800-275-8777 for assistance.
Brand Certified Facts from United States Postal Service
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