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Brand Certified

United States Postal Service

3.7
(15 reviews)

Business Details

101 E Grand Ave, Carterville, IL
62918, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 E Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 E Grand Ave, Carterville, IL
62918, United States

Hours

Reviews

3.7
15 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • MA
    Michael An
    Jul 28, 2025
    5.0
    Quick, great customer service
  • AE
    Amy E.
    May 1, 2025
    5.0
    Very helpful! Thank you
  • ES
    E Sheffer
    Apr 16, 2018
    5.0
    I was having an issue with a package that I sent to a relative in southern Illinois. It was at the Carterville Post Office and marked to be sent back to me. I called to see what I could do to avoid that. I spoke with Bret who was not only helpful, but got my package to the right address the next day. The package was a care package for a loved one, recently diagnosed with a serious illness. His patience, thoughtfulness and follow-through is greatly appreciated by me. Postal workers get a bad rap, in my opinion, and this reinforces that. Kudos to him!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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