United States Postal Service

2.8
52 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 S Kennedy Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S Kennedy Dr, Carpentersville, IL
60110, United States

Hours

Reviews

2.8
52 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
1
1 star
26
  • MJ
    Mark Joseph
    Dec 11, 2025
    1.0
    By far the worst mail service ever! I live in Keele Farms in Carpentersville. I have lived here for over 20 years. When I first moved here, my mail was always here by 3 or 4 PM for years it was like that. Lately I don't know if they hired someone new? But recently I don't even get my mail until after 6 pm. One time it was almost 7PM when I got my mail. Which I find totally unacceptable. I reached out to the post office to complain about this issue, and sure enough, I get a stupid response as always or excuses as to why the mail is always late. My neighbors have also noticed this issue as well and have also complained that they receive their mail late as well.
  • JR
    Jason Reese
    Sep 19, 2025
    1.0
    Why does it say "out for delivery" then finally it says "delivered," when it's not? Not the first time either. Do your jobs!!! People are already sick of the crap in the world, so why add to it? Do your job
  • GW
    Greg Wells
    Dec 27, 2024
    4.0
    I love this post office. It’s spacious it’s open. The staff is friendly efficient and accommodating. Crystal is very friendly. If you forget something they’re more than willing to try to find something to help you to seal up a package to address it and there’s never a long line. Go to Palatine you’ll be waiting there for 20 to 30 minutes sometimes. My only complaint would be the parking spots are kind of far from the door and I need a hip replacement so it takes a little bit for me to get to the front counter, but that’s the only thing that I find wrong with this place …good job C-VillePost Office!!
  • TL
    Tokyo Lush
    May 18, 2016
    1.0
    I wish I could remember this female associate name that answer the phone on 5/18/2016 around 10.15 am she hung up on me twice saying that she has a tech. problem unwiling to help, rude, disrespectfull, hope you wont get to speak to her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.