United States Postal Service

2.8
51 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 100 S Kennedy Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S Kennedy Dr, Carpentersville, IL
60110, United States

Hours

Reviews

2.8
51 reviews
5 stars
19
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1 star
25
  • JR
    Jason Reese
    Sep 19, 2025
    1.0
    Why does it say "out for delivery" then finally it says "delivered," when it's not? Not the first time either. Do your jobs!!! People are already sick of the crap in the world, so why add to it? Do your job
  • GF
    Gloria Fields
    Apr 15, 2019
    2.0
    I read some reviews that said good customer service. I mist have visited on the wrong day! Asking for chamge of address and I'm talked to as if I dont know what I am talking about .Just to have at the end of a one sided convo in front of a lobby with customers to have her say oh well yeah you need to fill one of these out now then. Duh. What did you think I was there for in the first place!!!
  • TL
    Tokyo Lush
    May 18, 2016
    1.0
    I wish I could remember this female associate name that answer the phone on 5/18/2016 around 10.15 am she hung up on me twice saying that she has a tech. problem unwiling to help, rude, disrespectfull, hope you wont get to speak to her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.