Brand Certified
The UPS Store
4.0(86 reviews)
Certified by The UPS Store • Mar 08, 2026
Business Details
780 W Army Trail Rd, Carol Stream, IL
60188, United States
Certified by The UPS Store • Mar 08, 2026
(630) 213-9450
Certified by The UPS Store • Mar 08, 2026
https://locations.theupsstore.com/il/carol-stream/780-w-army-trail-rd
Certified by The UPS Store • Mar 08, 2026
About
Certified by The UPS Store • Mar 08, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0870 in Carol Stream offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Heritage Plaza At Southeast Corner Of County Farm And Army Trail.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 08, 2026
Hours
Certified by The UPS Store • Mar 08, 2026
Reviews
4.0
86 reviews
5 stars
61
4 stars
4
3 stars0
2 stars
2
1 star
19
- RMRobin MazzeiMar 3, 20265.0I highly recommend this location for shipping needs. The staff is fast, efficient and goes above and beyond for the customer! Great customer service!!
- DCDr. Sylvia Hood Washington, CLT-LANAFeb 19, 20261.0Consumers beware of this store's stunningly unscrupulous behavior and business tactics. Today they tried to charge me $1800 to ship a 15-pound box to Massachusetts. The lowest rate they tried to charge me was ~ $700. We drove less than 5 miles away to another UPS store in Bloomingdale, IL, and had the item shipped for $300. I am an Amazon Dealer and have over 15 years of experiencing shipping merchandise. I was shocked to have this experience today. GOOD GRIEF!! Their behaviour WAS outrageous and POSSIBLY illegal. It was the worst form of fraud that I have ever experienced in over 30 years in DuPage County.
- LGLana GoldinaFeb 10, 20265.0Fast and efficient! Friendly staff, with no Post office rudness, long lines or making you buy an entire roll of tape just to add another layer of protection to your box!
- AHAsad HaiderFeb 1, 20261.0This has been the worst shipping experience. I paid extra for 2-Day Priority because this package was urgent. It has already been 5 days, and now I am being told it won't arrive for another 2 days. That turns a "2-Day" guarantee into a week-long wait. When I asked for help, both the store and the helpline said they "CANNOT DO ANYTHING." If you cannot honor the service you sell, you shouldn't be charging people for it. Do not use this service if your timeline matters. They will take your money for priority shipping and deliver it whenever they feel like it.
- BLBarbara LichtensteinJan 20, 20265.0I have used this store for years. Ive never had a problem and my stuff gets where it needs to go
Frequently Asked Questions About The UPS Store
What are the main services offered by The UPS Store in Carol Stream?
The UPS Store in Carol Stream offers expert packing, shipping, printing, document finishing, mailbox services, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Carol Stream?
It is located at 780 W Army Trail Rd, Carol Stream, IL 60188, at Heritage Plaza at the southeast corner of County Farm and Army Trail.
What are the store hours for The UPS Store on weekdays?
The store is open Monday through Friday from 8:30 AM to 7:00 PM.
Is The UPS Store open on Saturdays and Sundays?
The store is open on Saturdays from 9:00 AM to 4:00 PM and closed on Sundays.
Are there any special holiday closures I should be aware of?
The store will be closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It will operate regular hours on other holidays like November 11 and November 28, 2025.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailing and moving supplies at The UPS Store?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, and stamps & postage.
Are there any nearby coffee shops where I can grab a drink before or after visiting The UPS Store?
Yes, El Toro Coffee is a nearby coffee shop and grocery store where you can enjoy coffee or smoothies before or after your visit.
What printing options are available nearby if I need additional commercial printing services?
Print Images, Inc., a commercial printer, is located nearby and may provide expanded printing services.
Are there any nearby salons where I can get a haircut after my visit to The UPS Store?
Yes, Great Clips is a nearby hair salon where you can get haircuts and hair extensions after your visit.
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