SHARE is a collection of libraries in central and southern Illinois that have joined together to form the largest automation consortium in the country, with 341 members at 480 locations. There were many reasons to develop this consortium, including the ability to share the cost of purchasing an integrated library system, staff, technical support, and training.
Our libraries' patrons have access to almost 10 million items, which they can order from their home library, their home computer, or their mobile device and have delivered within days to their home library via IHLS Delivery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.