Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1301 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This post office has given our mail to neighbors, our neighbors mail to us, lost packages, withheld packages, and marked packages as delivered hours or days before the item shows up. Sorely disappointed, especially when I rarely order online. When I do it's lost or very late, and you can't even talk to a real person by calling!
GW
Gayle Winter
Oct 31, 2025
1.0
I got a notification that there were unable to deliver my package when i was literally waiting at my door… it was a very important package and now i have to wait forever to get it again…
i was waiting for this package, my ring doorbell didn’t even pick them up trying to come to my door… this place is terrible and lazy.
JW
john wilson
Oct 7, 2025
1.0
It seems like the the carbondale location is where mail goes to die. There's been several times while tracking a package it hits this location and stays there for several days that is if it ever does leave and you have to file a claim to get them to actually look for it.
SJ
SoaR Jae
Sep 15, 2025
1.0
I just recently moved here and don’t have a Illinois state id the new worker that just hired refused to give me my mail even after proof of identification and proof of residency because he needed a physical card to hold when I go there every other week to pick up a package and not once was I ever told I needed a physical card respectfully I’m switching postal services.
KC
Kyle Crothers
Jul 11, 2025
1.0
The United States postal service has gone completely downhill. They either don't pay their people enough to keep enough staff or their workers have become so disgruntled. I have been trying to get in touch with an actual agent and all I keep doing is getting an automated run around. Do better post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 1301 E Main St, Carbondale?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices including this location accept first-time passport applications and most can also take passport photos. Complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services have set hours and require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday to Friday 9:00 AM to 5:30 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sundays.
How do I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Check availability and reserve online for convenience.
Is after-hours access to PO Boxes available at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes but hours may vary. Contact this Post Office to confirm specific access times.
What nearby dining options can I visit before or after my trip to the Post Office?
Near the Post Office, you can try Great Wall Chinese Super Buffet, Qin Guan Restaurant, IHOP for American breakfast and brunch, Steak 'n Shake for classic American meals, or Smoothie King for healthy drinks.
Are there nearby places where I can buy packaging supplies or printing services?
Yes, Staples nearby offers office equipment and printing services useful for your mailing and shipping needs.
What nearby transportation or shipping partners can assist with deliveries?
UPS Alliance Shipping Partner and UPS Access Point locations nearby can help with courier services and vehicle shipping needs.
What entertainment or shopping options are close to the Post Office for a convenient visit?
Nearby you can visit Barnes & Noble for books and coffee, AMC Showplace Carbondale 8 or VIP Carbondale 8 cinemas for movies, or Kirlin's Hallmark Shop for gifts and cards.