Business Details
1325 East Main St., Carbondale, IL
62901, United States
Certified by Staples • Mar 01, 2026
(618) 457-2825
Certified by Staples • Mar 01, 2026
https://stores.staples.com/il/carbondale/1325-east-main-st
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Carbondale, IL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
3.4
153 reviews
5 stars
68
4 stars
23
3 stars
12
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, long wait times, and unprofessional behavior from management.
Staffing Issues
Customers frequently noted understaffing and lack of knowledgeable employees, leading to slow service and frustration.
Store Condition
The store was described as messy and chaotic, with broken equipment and a need for better organization and maintenance.
Mixed Experiences
While some customers praised individual employees for their helpfulness and professionalism, many others reported negative experiences that overshadowed these positives.
- EAElizabeth AlkazoffFeb 18, 20265.0Only rating it a 5 star because of Lamaria. She takes care of every customer along with Amazon returns quickly and single handedly. She deserves more than a raise. If she wasn't there keeping the line of customers down this place would be rated a 1 star, not even.
- SMSherry MJan 17, 20261.0Very POOR customer service ! Rude and actions were very unprofessional On January 16th at 2::15pm I went to drop off a package Service behind the desk completed ignored me I asked for help , they looked away ignoring me. I felt like the employees were racist! After 45 minutes standing at the counter ! I was finally assisted and Processed By: AMD/MOD Don’t like to work with people of different races, you shouldn’t be working with the public !!!
- SRSister RobinsonJan 15, 20263.0The service is terribly slow. The store is always junky. Prices are way too high. 2 employees will be helping 1 customer.
- PSPumpkin SpiceJan 6, 20261.02:15pm and one emplayee at the counter while there are 3 lines full of people. Wait was over 30 min to drop off 1 package….
- SFSaw FrancisDec 17, 20251.0Amazon drop off BAD! I dropped off my amazon return package on Sunday (12/14), and I have the return receipt. But there was no record of my pacakge dropping off. No updates on Amazon - Nada! I went to the store to check and the employee said call Amazon and he can't check the package despite showing the return receipt. He even said this receipt could be anyone's receipt, and he can't help - kept insisting me to call Amazon. Poor customer service and poorly trained employee - if they can't do this service, they should stop servicing Amazon return. I wish I could give ZERO star.
Frequently Asked Questions About Staples
What are the main services provided by Staples in Carbondale, IL?
Staples in Carbondale offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
Where is Staples located in Carbondale?
Staples is located at 1325 East Main St., Carbondale, IL 62901.
What are Staples Carbondale's store hours?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Staples offer same-day delivery and curbside pickup services?
Yes, Staples provides in-store pickup, curbside pickup, delivery, and same-day delivery options.
Which payment options are accepted at Staples in Carbondale?
Staples accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, and Visa.
What brands can customers find at Staples in Carbondale?
Customers can find brands such as Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Epson, Logitech, and more.
What types of products does Staples in Carbondale sell?
Staples offers laptops, desktops, printers, notebooks, office supplies, furniture, cleaning supplies, and more.
What nearby dining options are available around Staples Carbondale?
Nearby dining options include IHOP for breakfast and brunch, Steak 'n Shake for American cuisine, Great Wall Chinese Super Buffet, Qin Guan Restaurant, Burger King, McAlister's Deli, and Starbucks.
Are there nearby shipping and courier services convenient for Staples customers?
Yes, nearby shipping services include UPS Alliance Shipping Partner, UPS Access Point location, and the United States Postal Service, making it easy to manage shipments near Staples.
What other professional services are located near Staples in Carbondale?
Near Staples, customers can find professional services such as Tek-Books (bookkeeping and tax), Midwest Guardian Insurance, Skecher Trend, and Broken Hero Enterprises LLC (business consulting).
Brand Certified Facts from Staples
This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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