The UPS Store

2.6
150 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7052 in Burbank offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
7937 S Harlem Ave, Burbank, IL
60459, United States

Hours

Reviews

2.6
150 reviews
5 stars
56
4 stars
1
3 stars
4
2 stars
5
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from the owner, Carlos, who was described as rude and unhelpful.

Staff Performance

While some staff members received praise for their helpfulness, many customers reported that the overall staff lacked knowledge and efficiency.

Operational Issues

Customers frequently noted that the store's hours were unreliable, with instances of being closed during posted hours and long wait times.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly for printing services and additional charges for basic supplies like tape.
  • NP
    Nancy Peterson
    Dec 27, 2025
    1.0
    If I could rate this place 0 stars I absolutely would , I have gone to this location multiple times during working business hours and they have been closed without notice. They didn't have reasoning posted on the door , multiple other people walked up as I was there trying to see if they were open as well. The owner always has a very bad attitude whenever I have found the location actually open. Once I actually walked into him fighting with a customer and throwing his papers all over the UPS store. Honestly, avoid this location and just go to the one in Chicago Ridge they have great service .
  • EC
    Eli Cvetic
    Dec 20, 2025
    1.0
    By far the worst UPS store. I ever dealt with. The two females in front have no idea what they’re doing. Surprised this UPS location is still in business.
  • GT
    Gerardo Toranzo
    Nov 22, 2025
    1.0
    Pathetic! 10-15 and no assistance, then the store fills with customers! Where’s the manager? PATHETIC!!!!!!!
  • FO
    Fida Olayan
    Oct 25, 2025
    5.0
    Very sweet girl Their she helps me so much. She’s very nice every time I’m there. She spends time with the customers and helps them out the middle eastern girl so sweet.
  • JM
    Joletta Moreland
    Oct 17, 2025
    1.0
    This is the worse UPS I have ever gone to!! The little girl working behind the counter told me I could not use the same plastic bag my items were shipped in and when I asked her why not, she stated, because those are the rules. I told her she had a nasty attitude and it will not get her far in life. I will NEVER go back to this location and I have told others not to go here! Very rude and disrespectful! Customer Service keeps the doors open!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #7052 in Burbank offer?

The UPS Store #7052 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

What are the business hours for The UPS Store #7052 in Burbank?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.