Brand Certified
United States Postal Service
2.3(198 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
255 N Buffalo Grove Rd, Buffalo Grove, IL
60089, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 255 N Buffalo Grove Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
255 N Buffalo Grove Rd, Buffalo Grove, IL
60089, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
198 reviews
5 stars
47
4 stars
15
3 stars
7
2 stars
10
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.
Wait Times
Numerous reviews highlighted long wait times, both for service and appointments, often exacerbated by understaffing.
Passport Services
The passport application process received significant criticism for being disorganized and inefficient, with many customers expressing frustration over the handling of their applications.
Facility Conditions
The post office was described as dirty and poorly maintained, with broken equipment and a neglected appearance.
Mixed Experiences
While many reviews were negative, some customers praised specific staff members for their helpfulness and positive attitudes.
- TTTanya TFeb 2, 20261.0Why have to schedule an appointment for a passport when you still wait??? Appointment was at 12:45 I checked in and 15 min later still waiting…. When I asked how much longer the said “we didn’t know you were here” seriously??? Not to mention that if you are 2 min late for you appointment they will not take you but when they are not on time is fine…just go somewhere else
- LFLloyd FielderJan 28, 20265.0Every time I go in the people have been friendly, kind and helped me out when I needed it. Not sure why some of these reviews are what they are but for whatever it is worth, my experiences have always been great. I also appreciate the lobby being open 24/7 to drop off packages not just regular mail. Thank you!
- YSYashal SiddiquiJan 26, 20261.0The passport women wasted our time twice.. atleast we deserve a courtesy of correct info, if usps does not accept DS11 without SSN, you could have let us know instead of leaving us confused since it states something else on the DS11 application
- DKDominick KrautsackJan 24, 20261.0Only go here if it is an absolute necessity. Was dealing with a lost package that said it was delivered to the post office and they brushed me off. Had multiple customers tell me that I shouldn’t even bother because they won’t help no matter what I say.
- MMMarina MotrenkoJan 22, 20261.0I wish I could give 0 rate for this office. Management helpless and careless. I'm missing urgent mail more than week. Tried to talk to manager, but he pretended to be very busy and didn't pay much attention on me. I remember when post office had very nice and helpful employees. Not anymore.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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