United States Postal Service

2.5
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3731 Prairie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3731 Prairie Ave, Brookfield, IL
60513, United States

Hours

Reviews

2.5
56 reviews
5 stars
20
4 stars
0
3 stars
2
2 stars
2
1 star
32
  • JK
    Jeremy Kossak
    Nov 15, 2025
    3.0
    Don’t let the pictures deceive you! The inside is not spacious, cheerful and clean like the pictures would have you think. The service is good though. I go here to drop off packages and they’re quick enough to take them.
  • RS
    Ray Siegel
    Aug 25, 2025
    1.0
    Worst post office in the nation lazy mail carriers missed mail pieces Brookfield takes the cake for worst in the NATION I live right down the street and most days don't get my mail till 2pm if I get it at all
  • CC
    Cerger Crystal
    Aug 20, 2025
    5.0
    Everything was simple, fast, and easy. The other customers were kind and the clerk was friendly. I was in and out in what seemed like 5 minutes.
  • RO
    robert oconnor
    May 13, 2020
    5.0
    This is the best customer service I've ever had
  • AM
    Annie Mik
    Dec 8, 2016
    5.0
    Very helpful, spoke to a Denise and her supervisor today. Package was found and delivered by a neighbor from the block over. Cameras showed mailman dropping off package than must have picked it back up thinking he left at WRONG address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.