United States Postal Service

2.5
56 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3731 Prairie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3731 Prairie Ave, Brookfield, IL
60513, United States

Hours

Reviews

2.5
56 reviews
5 stars
20
4 stars
0
3 stars
2
2 stars
2
1 star
32
  • JK
    Jeremy Kossak
    Nov 15, 2025
    3.0
    Don’t let the pictures deceive you! The inside is not spacious, cheerful and clean like the pictures would have you think. The service is good though. I go here to drop off packages and they’re quick enough to take them.
  • RS
    Ray Siegel
    Aug 25, 2025
    1.0
    Worst post office in the nation lazy mail carriers missed mail pieces Brookfield takes the cake for worst in the NATION I live right down the street and most days don't get my mail till 2pm if I get it at all
  • CC
    Cerger Crystal
    Aug 20, 2025
    5.0
    Everything was simple, fast, and easy. The other customers were kind and the clerk was friendly. I was in and out in what seemed like 5 minutes.
  • HM
    Hollywood Motors
    Jul 21, 2021
    5.0
    You have to give credit where credit is do. We have had a Sal as our postman for a long time and he does a great job. Over the past few days we have had a new postman and that is Anthony. Very clean cut and respectable young man. He introduced himself the first day and said he'd be filling in for Sal. Good to see a young person with Ole school values! Someone that it isn't just working for a pay check in this day and age. I sure hope the powers to be at the Post Office recognize him for his outstanding job. Great job Anthony bringing a 5 star rating to a 2.6 company is just what the US Postal Service needs!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.