United States Postal Service

1.8
218 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7401 W 100th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7401 W 100th Pl, Bridgeview, IL
60455, United States

Hours

Reviews

1.8
218 reviews
5 stars
40
4 stars
4
3 stars
4
2 stars
4
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Long Wait Times

Customers frequently reported excessively long wait times, often exceeding 30 minutes, leading to dissatisfaction with the overall experience.

Lost Mail and Packages

Several customers experienced issues with lost or misdelivered mail and packages, contributing to a lack of trust in the postal service.

Mixed Staff Experiences

While many reviews criticized staff behavior, a few customers mentioned positive interactions with specific employees, indicating inconsistency in service quality.

Overall Dissatisfaction

The majority of reviews conveyed a strong sense of dissatisfaction, with many customers advising others to avoid this location.
  • WW
    Welborn
    1 day ago
    1.0
    The workers here do not know how to keep composure. I have been going here for years I have not had a single good experience with this location. Every time they find a reason to complain or have just have horrible attitude. This last visit was my breaking point I will not be back here. They are never helpful and even in line I hear their extremely rude over the top comments to the customer it’s a shame. Unprofessional environment and employees are very frustrating.
  • LS
    Loay Sami
    4 days ago
    1.0
    Zero customer service skills They baaaaad
  • DS
    David Satora
    Oct 28, 2025
    1.0
    If you can go anywhere else I advise you do so. I went here trying to send a bubble package that ive sent thousands of, and after waiting in line for 45 minutes she said the package was too small.. I drove to the willow springs location and there they took my package without any issue at all i was in and out in 2 minutes. How does that work? Again if you want to have a peaceful day, drive an extra few minutes to any other location then this one.
  • SH
    Sally Hansen
    Oct 23, 2025
    1.0
    If i could give 0 stars i would. Such rude, disagreeable employees.
  • MM
    Mary Moore
    Sep 19, 2025
    1.0
    I arrived at the USPO in Bridgeview, IL at 4:55pm and they were inside with the doors locked. They refused to let me when I clearly pointed out it was not 5pm. I have been in customer service most of the my adult life and never have I seen that blatant rudeness. Today Thursday 9/29 at 5pm was her shift. I didn’t get the person name but she knows who she is. Please address this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.