United States Postal Service

1.8
224 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7401 W 100th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7401 W 100th Pl, Bridgeview, IL
60455, United States

Hours

Reviews

1.8
224 reviews
5 stars
41
4 stars
4
3 stars
4
2 stars
4
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and lacking basic communication skills.

Long Wait Times

Many customers reported excessively long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.

Inconsistent Experiences

While some customers had positive interactions with specific staff members, the overall sentiment indicated a lack of consistency in service quality.

Mail Issues

Several reviews mentioned problems with mail delivery, including lost packages and delayed mail, contributing to customer frustration.
  • MH
    Miriam HM
    Dec 29, 2025
    1.0
    Really bad service and won't answer simple questions just quick yes or no. Do not come here, people are rude and seem like doesn't want to help you. Never deliver on time and over all rude. I will never come back here
  • AA
    Asia Ali
    Dec 9, 2025
    1.0
    سيء جداً بعض العاملين لايتعاملون بأحترام ابداً صوت مرتفع تجرّبه سيئه أتمنى إلا اطر الى الرجوع اليهم مكان فاشل لتعامل معه
  • JJ
    Jimmy
    Nov 25, 2025
    1.0
    Someone has to come inspect this place. The workers were in the back for 24 minutes as 11 people were in line. Multiple people left. Old people, a pregnant woman, 2 children waiting beside their parent waited for probably 45 minutes until they were seen. They came out laughing and giggling. I guess not having the fear of being able to be fired makes you really lazy and rude.
  • WW
    Welborn
    Nov 23, 2025
    1.0
    The workers here do not know how to keep composure. I have been going here for years I have not had a single good experience with this location. Every time they find a reason to complain or have just have horrible attitude. This last visit was my breaking point I will not be back here. They are never helpful and even in line I hear their extremely rude over the top comments to the customer it’s a shame. Unprofessional environment and employees are very frustrating.
  • LS
    Loay Sami
    Nov 20, 2025
    1.0
    Zero customer service skills They baaaaad

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.