United States Postal Service

3.9
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 280 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
280 W Main St, Braidwood, IL
60408, United States

Hours

Reviews

3.9
26 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • MM
    MarsX
    Dec 9, 2025
    5.0
    I've always had an awesome experience whenever I go to this post office. The workers always go out of their way to be nice and super helpful.
  • BS
    Ben Sorensen
    Jul 14, 2025
    5.0
    I just want to say how incredibly thankful I am for the amazing service I received at the USPS facility in Braidwood, IL. From the moment I walked in, I was met with genuine kindness and patience that truly stood out. There was a gentleman with tattoos who went above and beyond to help me — he was incredibly friendly, professional, and made me feel completely at ease. His calm and respectful attitude really made my day. There was also a wonderful woman with blonde hair who was just as kind and patient. They both took their time, made sure I understood everything, and treated me with such warmth and respect. It’s rare to find that kind of customer service these days, and I can’t thank them enough. I'm so glad I chose this post office over another one I was considering. The level of care and service here is unmatched. If you're in the area and need to visit a post office, I highly recommend going to the Braidwood USPS — you’ll be in great hands. Thank you again to the amazing team there! 💙📬
  • JB
    Jason Boyle
    Aug 4, 2020
    5.0
    Braidwood postal crew is fantastic. Knowledgeable, customer friendly and always working hard for me.
  • CG
    Crystal Gagnon
    Mar 25, 2020
    5.0
    As soon as I walked in you could see someone cleaning and sanitizing! I got helped right away by another worker! I cut my finger while pulling out my six different packages to mail and Frank the gentle man that was cleaning sprang into Action tissue and a bandaid in seconds flat! Then the wonderful man ringing me up got me all the best prices for the quickest delivery! This is the best post office I have ever been too by far!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.