United States Postal Service

3.8
25 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 280 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
280 W Main St, Braidwood, IL
60408, United States

Hours

Reviews

3.8
25 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • BS
    Ben Sorensen
    Jul 14, 2025
    5.0
    I just want to say how incredibly thankful I am for the amazing service I received at the USPS facility in Braidwood, IL. From the moment I walked in, I was met with genuine kindness and patience that truly stood out. There was a gentleman with tattoos who went above and beyond to help me — he was incredibly friendly, professional, and made me feel completely at ease. His calm and respectful attitude really made my day. There was also a wonderful woman with blonde hair who was just as kind and patient. They both took their time, made sure I understood everything, and treated me with such warmth and respect. It’s rare to find that kind of customer service these days, and I can’t thank them enough. I'm so glad I chose this post office over another one I was considering. The level of care and service here is unmatched. If you're in the area and need to visit a post office, I highly recommend going to the Braidwood USPS — you’ll be in great hands. Thank you again to the amazing team there! 💙📬
  • ED
    EdithLavon Darbro
    Oct 26, 2019
    4.0
    I have had mostly good experiences at this PO ,but there are times when it is evident that more than one clerk should be available to help with customers.
  • LG
    LJ Girot
    Feb 12, 2019
    5.0
    Other than postal business they have an unlocked lobby (for P.O. boxes, really) that is well heated during winter seasons PLUS on the East and West walls there are duel electric sockets for your cell phones just in case you are stranded here for God only knows what reason. Also, there is plenty of reading material to go through while waiting for yourself to warm up and be able to use your phone again. BY "NO MEANS AT ALL" AM I IMPLYING TO CAMP OUT THERE EVERY NIGHT IF YOU ARE HOMELESS. IF THAT IS THE CASE AND YOU ALSO IF YOU THINK YOU MIGHT HAVE DRUG/DRINKING ADDICTION ISSUE; feel free to contact the Braidwood Police Department/City Hall on Mondays & Tuesdays. During those days there are "special social worker(s)" from what I've been told, you or a loved one can get you the Treatment you need for this "dis-ease of addiction." The truth about this matter is you're NOT RESPONSIBLE FOR YOUR DISEASE, BUT! YOU ARE RESPONSIBLE FOR YOUR OWN PERSONAL RECOVERY AND choose what YOU WANT TO DO about it. "The Lâdder"6yr is the 1st-3rd steps to recovery... stay focused on the task in front of you and start your treatment ASAP! FOR YOUR LIFE MAY VERY WELL DEPEND ON IT. On an ending note: Sadly, I must write a; DISCLAIMER: I AM IN NO WAY ENCOURAGING NOR BE HELD ACCOUNTABLE FOR OTHERS LOITERING/SOLICITATION AND/OR ABUSE OF THIS KNOWLEDGE IN ANY WAY, SHAPE OR FORM! If you are asked to leave, do so. I'll deny taking any part of any personal claim by distorting my message. Remember, the P.O. is FEDERAL PROPERTY, THEREFORE RESPECT IT AND IT'S WORKERS! I Pray I can change at least one life for good. God bless you all - JohnL
  • TG
    Thomas Galassi
    May 15, 2018
    5.0
    I had called to find out more about a "missent" package. The gentleman that answered the phone was a great help!
  • RV
    Raime Vandermyde
    Apr 18, 2017
    5.0
    Tell then what you need and they will tell you the most cost effective way to get it. Plus they seem to know a little bit about everything outside of the post office too!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.