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Visit your local Post Office™ at 105 Canterbury Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about attitudes and lack of assistance.
Staff Competence
There are mixed reviews regarding staff competence; while some employees are praised for their helpfulness, others are criticized for being unhelpful and making mistakes.
Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.
Package Handling
Numerous complaints were made about lost or mishandled packages, with customers expressing concerns about the reliability of mail delivery.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service.
MS
Mary S
5 days ago
3.0
Highly unprofessional and terrible service BUT
good establishment
WW
Wardah
6 days ago
1.0
I wish I could rate this place 0. Rude customer service. The lady at the desk was so nice and bubbly to the customers before me and when it was my turn she was rude and dry for no reason. It was my first time here and it will be my last. Unprofessional and rude!!
DC
Daisy Cabana
Nov 8, 2025
1.0
Extremely rude staff, not sure I will understand being so horrible to everyone! The least you can do is talk politely.
USPS always proving why they’re so useless. Can’t even offer tape for the packages, are you serious? 3.99 to give me a 1 inch of tape. What a joke!
RS
Renee Staggs
Oct 29, 2025
1.0
They close boxes without warning and are very unprofessional when you ask why there is no notice of the closure. My company pays for this box once a year and it takes to get a while to get a check. And they want to raise postage rates?This location needs to do better.
JM
Jazamine Mcclure
Sep 23, 2025
1.0
This place is very unprofessional the tall man with the glasses always has an attitude or is quick to dismiss you and run in the back and never come out. They so busy in the back congregating they cant come out and. Help customers very poor customer service shame on the manager he also was in the back being loud discussing another customers issues instead of helping out customers as well please get better management and new people who are happy to work
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 105 Canterbury Ln?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment using the online scheduler, though some locations offer limited walk-in hours.
What are the operating hours of this Post Office?
Monday through Friday, it's open from 8:30 AM to 6:30 PM; Saturdays from 8:30 AM to 3:00 PM; closed on Sundays.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs and a completed application; prices vary by location.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but it's best to check with this Post Office for exact access hours.
What nearby places can help me find the Post Office at 105 Canterbury Ln?
Bolingbrook Town Center and Bolingbrook Post Office are nearby landmarks that can help you locate the USPS at 105 Canterbury Ln.
Are there any nearby places to visit before or after my visit to USPS?
You might enjoy visiting the Roger C. Claar Bolingbrook Performing Arts Center or Fountaindale Public Library near the Post Office.
Can nearby parking options help when visiting the USPS at 105 Canterbury Ln?
Yes, Canterbury Park-n-Ride offers parking options that might be convenient when visiting the Post Office.
Where can I find official information or book services online for this Post Office?
Visit https://tools.usps.com/locations/details/1355359 for location details or schedule appointments via the USPS online scheduler.