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The UPS Store #6435 in Bolingbrook offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the staff for being friendly, helpful, and professional, although there were also reports of rude and unhelpful employees.
Efficiency
Most reviews highlighted quick service and efficient processing of packages, though some customers experienced long wait times.
Store Cleanliness
The store was generally described as clean and organized, contributing to a positive customer experience.
Staff Attitude
While many staff members were noted for their positive demeanor, there were several complaints about rude behavior from specific employees.
Operational Issues
Customers reported issues with the store's hours and staffing, including instances of the store not opening on time or being understaffed.
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Roberto Rivera
2 days ago
5.0
Kalisha was extremely helpful and went above and beyond with kindness and professionalism and also patience. This store is located in 1112 Broughton rd bolingbrook Illinois
JM
Jovanni Martinelli
2 days ago
1.0
I was the first one in the store and needed something printed. Was told only the manager has the password to the email and they’d be in soon. So I waited and went to ask if there was a time estimate and they said probably a couple of hours. Trash service.
JS
John Santiago
Nov 11, 2025
5.0
Sending s UPS return to sender with torn original shipping wrapping; thinking I would have buy additional wrapping to send my return. The desk gal was able rework the original wrapping and tapped it all together to make it acceptable for shipping. I appreciated her efforts to save me money. Thank you so much!
MU
mariyam unnissa
Nov 3, 2025
5.0
Excellent and fast service! I had a pre-labeled package and the drop-off process took less than a minute. The staff member was very efficient and quickly scanned my package. Absolutely no wait time, which made the return effortless. I highly recommend this location for drop-offs!"
AJ
Abbas Jaffary
Oct 29, 2025
5.0
I walked in with two packages to mail, and I had to print out one of the labels. The staff was helping other customers, but they were still able to direct me to how to use their system, and I was out of there in under 10 minutes. Everything was very easy to do, and the staff was very helpful.