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RXO

4.8
(1241 reviews)

Business Details

(800) 883-4593
https://www.rxo.com

About

Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
One Gateway Court, Bolingbrook, IL
60440, United States

Hours

Reviews

4.8
1,241 reviews
5 stars
1,158
4 stars
26
3 stars
6
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Professionalism

Delivery teams consistently demonstrated professionalism, courtesy, and efficiency during service.

Communication

Customers appreciated timely updates and communication regarding delivery schedules, although some noted a need for more advance notice.

Service Quality

Overall, the delivery and installation services were praised for being quick, careful, and thorough, with many customers expressing high satisfaction.

Customer Support Issues

Several customers reported difficulties with customer service, particularly regarding scheduling and communication, leading to frustration.
  • KM
    Kim MacDonald
    6 days ago
    5.0
    We were told the window the night before, we chatted the next day to know where we were on the list, and they called 30 minutes out. On time. Very courteous,respectful, and efficient. Unboxed, took all tape off, and installed our stove. Very personable. Pretty sure their names were Marco and Joseph. Would definitely recommend.
  • JZ
    june zand
    Feb 19, 2026
    5.0
    The two professional gentlemen that delivered and setup my Casper adjustable beds could not be any better.Everything they did was perfect and we are truly grateful.
  • CN
    cyborg nomore
    Feb 6, 2026
    5.0
    New washer and pedastal install with removal of old washer and pedestal. Delivery and install of washer on pedestal, replace water lines and test unit before leaving. Service and updates on delivery day were flawless. 5 stars!!
  • JF
    John Feldmann
    Feb 6, 2026
    5.0
    The Serta personnel were very helpful and easy to work with, from the time I called them for a mattress exchange, the process was simple and easy, the delivery persons were efficient and friendly, I plan on doing business with Serta again
  • JK
    Jonathan Knight
    Feb 4, 2026
    5.0
    We received a replacement microwave. The delivery men were on time (early actually but called to let us know), polite and very quick & thorough. Although their order did not include uninstall, they did't even question our need, took it out and installed the new one as well as took the broken microwave with them. Great!

Brand Certified Facts from RXO

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