The UPS Store

2.6
211 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4486 in Bloomington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Between Schnuck's Grocery And Chuck E. Cheese.

Details

  • DeliveryNot available

Location

The UPS Store
1701 E Empire St, Bloomington, IL
61704, United States

Hours

Reviews

2.6
211 reviews
5 stars
74
4 stars
7
3 stars
5
2 stars
8
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and efficient while others are reported as rude and unhelpful.

Pricing Issues

Many customers expressed dissatisfaction with high fees for basic services, such as taping boxes and printing labels, which they felt were excessive.

Efficiency

While some reviews praised the quick and efficient service, others reported long wait times and poor handling of transactions.

Employee Attitude

Several reviews highlighted negative interactions with staff, describing them as condescending or dismissive, which negatively impacted the customer experience.
  • TP
    TERESA PALEN
    Jan 1, 2026
    5.0
    They are always polite & prompt :)
  • BP
    Bubba & Princess
    Dec 31, 2025
    4.0
    Very friendly and quick service - even at the height of package-shipping season! Workers smiled/greeted customers as they came in. Provided detailed options for the package I was shipping.
  • TM
    Tim Morris
    Dec 29, 2025
    4.0
    Fast and friendly service
  • JH
    Jason Harlow
    Dec 24, 2025
    1.0
    I have been a satisfied customer of this establishment for many years. I used them from anywhere from shipping, to printing, to notary public, etc. Today I had some documents which needed to be scanned. There were 42 pages total. The cost to simply scan and email the documents? $52.50. Upon inquiring with them how much they charge to scan and copy a document. Their response is $0.23 per page. So here the company is claiming that to scan and email a document is worth double the price then scanning and printing the document. This defies all logic. Upon calling and talking to them, they said to me that the cost is $3.50 for the first page and $0.50 additional for each additional page. However, as the receipt clearly shows I was charged $1.25 per page. This is more than double what I was just told on the phone. Needless to say, this has concluded our business relationship with this company. While I totally understand the cost of doing business and the importance of a profit, $50 plus to simply scan and email some documents, defies any and all comprehension and is untethered from reality. This business will weather on the vine while charging people this amount of money for a simple scan. While some of their customers may be rich and money is not an option, this cost me 2 and 1/2 hours of labor of my life to simply have a document scanned. Thanks but no thanks.
  • SD
    Steven Demma
    Dec 21, 2025
    5.0
    Great customer service. Thank you.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4486 in Bloomington offer?

The UPS Store #4486 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4486 located?

It is located at 1701 E Empire St, Ste 360, Bloomington, IL 61704, USA, between Schnuck's Grocery and Chuck E. Cheese.