FedEx Office Print & Ship Center

Reviews

• WB

  Windy City Breakers

  3 days ago
  1.0
  Used this location almost daily. Arrived at Fedex Office at 7:58pm on 4/8/26 with two prepaid packages ready to scan. The bald man with glasses literally locked the door right in front of us. We didn't know what he was doing at first and the open sign was still on. Then, we realized the door wouldn't open so we knocked. The bald man with glasses says "we are closed". Another male employee with glasses, ignores the situation. The employees working weren't the franchisee owner. Fedex Office doesn't close until 8pm. We had to drive further away to Hanover Park to drop off at the nearest Walgreens Fedex Drop Off Site. We will be filing a complaint with Fedex so corporate knows about this franchisee location. We WILL NOT use this location anymore.
• GK

  Ghouse Khaja

  Mar 19, 2026
  1.0
  Not a good experience at the store. My international shipping package was failing due to wrong address entered by the front desk person. He kept pushing me to review the address asap and that he had only a limited number of tries to update. I gave the correct information yet he kept entering the address incorrectly. Eventually the shipment failed and I was having a hard time with the customer service to get it updated. They need an account number for updating address! I did not need an account number to pay and ship it why do I need an account to update the address! I am never visiting this store again. Very bad experience!
• JJ

  Jay Joseph

  Mar 13, 2026
  1.0
  If you're looking for a timely service never use them. Shipped an item via FedEx express with 2 day guarantee delivery, has not delivered in 2 weeks.
• KC

  Kate C

  Feb 28, 2026
  5.0
  David at FedEx was extremely kind and helpful during my visit. He was very patient with me and made the entire process smooth and stress-free. Great customer service like that truly makes a difference. Thank you, David!
• ED

  Emily Durbin

  Feb 24, 2026
  1.0
  The older man with glasses is always so rude and always trying to up charge. When trying to deliver a package a week before Christmas, from here Illinois to Florida told me it’d be $1,200 to ship it over. The package was under 4lbs …. I am not joking $1,200. Went somewhere else and was only charged $80. Then when printing documents their email wasn’t working and upcharged me MORE so HE could print them out. I will be going elsewhere from now on. Always so so rude . I will never understand .

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