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Visit your local Post Office™ at 6625 Cermak Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Package Delivery
Numerous complaints about lost packages and delayed deliveries, with some customers expressing frustration over the lack of accountability.
Staff Competence
Several reviews highlighted issues with staff incompetence, particularly in handling packages and customer inquiries.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, especially in passport services.
Long Wait Times
Customers frequently mentioned long wait times both in line and for phone responses, indicating a need for better staffing and management.
NX
Nhjk xc
Oct 27, 2025
1.0
The staff are incompetent. They can't even scan a package correctly. How can you not do your job properly. It's just scanning a package. How hard is that... Also a lot of packages get lost. DO BETTER!
PD
Pia Dlr
Sep 12, 2025
1.0
The lady working the passport services is unprofessional ! I made an appointment at 12:45 . I arrived early at 1210 and she reminded me my appointment is at 12:45 . I arrived at 12:30 , but she was on BREAK. Another employee asked me if I had an appointment I said yes 12:45 so I waited until her break was over . At 1 when she arrived to her post she asked if I had an appointment I said yes 12:45 she ignored me and asked anyone have a 01:00 appointment and she took them skipping me . When it was finally my turn I asked her why did she skip me knowing my appointment was at 12:45 and had already seen me and said I go to break at 1230 everyday do u want to continue arguing so I don’t have to help you ! SUPER UNPROFESSIONAL SHE SPEAKS TO PEOPLE IN A CONDESCENDING WAY ! there should be a note saying her break is at 1230 as well !!!
JH
Javier Hurtado
Sep 11, 2025
5.0
Vicky, is an amazing worker. She and her coworker helped me with the certified mailing I need to get done. Thank you so much :)
AA
Al
Aug 28, 2025
1.0
Why are all the workers here so moody and crabby? You have a government job sitting down collecting benefits and good retirement. Lose the attitude all the time
JC
Jason C
Aug 21, 2025
1.0
Usps recieved my delivery from indianapolis over 3 weeks ago, still haven't delivered. Instead, usps keeps moving it back and forth between three usps locations. Amazingly incompetent.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6625 Cermak Rd, Berwyn?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Is it possible to apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services have set hours and require you to schedule an appointment using the online scheduler. Limited walk-in hours are also available at select locations.
What are the operating hours of the United States Postal Service at 6625 Cermak Rd?
The Post Office is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this Post Office. You will need two valid forms of ID and a completed application if applying in person. To start the process online, visit the USPS website for PO Box reservations.
Can I access my PO Box after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Please check with this local Post Office for specific lobby hours.
What nearby places can I visit around the United States Postal Service at 6625 Cermak Rd?
Nearby places include other Post Offices like US Post Office, financial services such as BMO Harris Bank and Rocket Local - Berwyn, and community centers like the Czech American Community Center. You may find it convenient to visit these places before or after handling your postal needs.
Are there any dining options near this Post Office?
Yes, nearby dining options include Domino's Pizza and Papa John's Pizza, convenient for grabbing a meal before or after your visit to the Post Office.
Is public transportation accessible near the United States Postal Service at 6625 Cermak Rd?
While specific transit stations are not listed, this Post Office is located near several community centers and public service buildings, making it accessible via local transit routes. Checking local transit maps for stops near 6625 Cermak Rd in Berwyn may help you plan your visit.
What additional resources are available near the Post Office for automotive or insurance needs?
Nearby you can find Quality Auto Repair for vehicle services and Bicent Insuremart Agency, Inc. for auto insurance needs, providing convenient options if you have errands besides visiting the Post Office.