United States Postal Service

2.7
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 N Du Quoin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 N Du Quoin St, Benton, IL
62812, United States

Hours

Reviews

2.7
30 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
2
1 star
15
  • RB
    Robert Bocock
    Aug 19, 2025
    1.0
    I received a suspicious empty pkg in the mail that this establishment delivered anyway. They don’t know where it came from and neither do I. They want me to track down the contents when they don’t even know what was in it either. It was hot in their bldg they let two or three people go ahead of me making me wait I mean we have discrimination again. I have heat intolerance and tachycardia it would be ashame if I had a heat stroke in their facility now wouldn’t it. There is no working for the customer anymore. Then I call their 1800 number and still no customer service making me do their work. I don’t understand the shenanigans anymore. It’s just everyone out for their self anymore. So I went back to the post office bcuz I found out it was an amazon pkg which the lady lied about earlier and said it wasn’t. Then the guy working was yelling at me and I asked him to tune down the yelling he just kept it up and said that’s how he talks.
  • BR
    Bill Rone
    May 24, 2025
    5.0
    These folks are awesome- always helpful - they do seem understaffed (no fault of theirs)
  • JB
    Jeffrey Bonds
    Sep 4, 2024
    1.0
    Worthless.
  • DJ
    Debbie Joslin
    Jan 16, 2024
    1.0
    Saying can’t find address called twice and still can’t seem to get my mail or packages
  • DA
    Donald Andrews
    Apr 22, 2021
    1.0
    multiple times now they have sent my packages to other towns or even states after they had already arrived in town. They have also just done this on Christmas eve 2 packages arrived at the post office 1 stayed the other instead on coming for Christmas is now in newton so guess I'll see it in 3-5 more days because up there incompetence. Some people need to start getting fired to motivate people to do there job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.