United States Postal Service

1.9
156 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 303 E Green St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
303 E Green St, Bensenville, IL
60106, United States

Hours

Reviews

1.9
156 reviews
5 stars
29
4 stars
3
3 stars
5
2 stars
6
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude and unhelpful.

Delivery Issues

Numerous complaints about packages being delayed, lost, or not delivered at all, with many customers expressing frustration over the lack of updates and communication.

Staffing Problems

Many reviews mention that the post office is short-staffed, leading to slow service and unavailability of assistance.

Positive Experiences

Despite the negative feedback, some customers report positive experiences, highlighting friendly staff and efficient service.

Facility Management

There are complaints about the management of the facility, including issues with mail being delivered to the wrong addresses and the overall organization of the post office.
  • AM
    Angel Mikulski
    2 days ago
    1.0
    It’s holiday season, though I understand your workers are probably on overtime, I really don’t appreciate my packages being THROWN ONTO MY PORCH. I’ve filed a complaint through phone call and through the website. This is BS.
  • AI
    Advance Transport Inc.
    Oct 29, 2025
    1.0
    We paid 30 bucks for overnight letter to IA. Receiver never got it & no 1 knows where the letter with 5000 dollars in it gone.
  • SJ
    suny jose
    Jul 28, 2025
    5.0
    Bensenville usps really doing their job, never missed any mails, always helping when needed, deliver informed mail on same day amazing service as well.
  • GR
    Ghassan Roland
    May 21, 2019
    1.0
    Package being sent to me has been received at post office 5 days ago but has not been accepted. Does anybody work there? This place should be shut down or completely restarted.
  • LS
    Linda Szweda
    Jul 28, 2016
    1.0
    It is very slow with only one lady working the counter. They need more people working here in the morning and she was rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.