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Visit your local Post Office™ at 303 E Green St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude and unhelpful.
Delivery Issues
Numerous complaints about packages being delayed, lost, or not delivered at all, with many customers expressing frustration over the lack of updates and communication.
Staffing Problems
Many reviews mention that the post office is short-staffed, leading to slow service and unavailability of assistance.
Positive Experiences
Despite the negative feedback, some customers report positive experiences, highlighting friendly staff and efficient service.
Facility Management
There are complaints about the management of the facility, including issues with mail being delivered to the wrong addresses and the overall organization of the post office.
AM
Angel Mikulski
2 days ago
1.0
It’s holiday season, though I understand your workers are probably on overtime, I really don’t appreciate my packages being THROWN ONTO MY PORCH. I’ve filed a complaint through phone call and through the website. This is BS.
AI
Advance Transport Inc.
Oct 29, 2025
1.0
We paid 30 bucks for overnight letter to IA. Receiver never got it & no 1 knows where the letter with 5000 dollars in it gone.
SJ
suny jose
Jul 28, 2025
5.0
Bensenville usps really doing their job, never missed any mails, always helping when needed, deliver informed mail on same day amazing service as well.
GR
Ghassan Roland
May 21, 2019
1.0
Package being sent to me has been received at post office 5 days ago but has not been accepted. Does anybody work there? This place should be shut down or completely restarted.
LS
Linda Szweda
Jul 28, 2016
1.0
It is very slow with only one lady working the counter. They need more people working here in the morning and she was rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 303 E Green St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. It's recommended to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require appointments via an online scheduler, though some offer limited walk-in hours.
What are the operating hours for the United States Postal Service at 303 E Green St?
Open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How much does it cost to get a passport photo at USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location?
Yes, PO Boxes are available for rent. You can search and reserve a box online and complete your setup in person at the Post Office.
Is the PO Box lobby accessible after regular hours?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, though access hours may vary. Check with this Post Office for specifics.
What should I bring to get a PO Box at this Post Office?
You need two valid forms of ID and a completed application. You can apply online to start the process before visiting in person.
Which nearby places can assist me if I need transportation before or after visiting the USPS at 303 E Green St?
You can use Chicago Van Rentals or The Trolley Car & Bus Company for travel and rental services nearby.
Are there dining options close to the USPS location where I can eat before or after my visit?
Yes, Tacos Puebla-Bensenville is a Mexican restaurant nearby where you can enjoy a meal.
What nearby services are available if I need assistance with banking or financial services near this Post Office?
Nearby you can find ABC Bank for financial services and brokers like Wealth Health Now for investing assistance.