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Brand Certified

United States Postal Service

1.9
(159 reviews)

Business Details

303 E Green St, Bensenville, IL
60106, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 303 E Green St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
303 E Green St, Bensenville, IL
60106, United States

Hours

Reviews

1.9
159 reviews
5 stars
31
4 stars
3
3 stars
5
2 stars
6
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some employees provided exceptional service while others were reported as rude and unhelpful.

Delivery Issues

Numerous complaints about packages being delayed, lost, or improperly handled, leading to frustration among customers.

Staffing Problems

Frequent mentions of being short-staffed, impacting service efficiency and customer satisfaction.

Positive Experiences

Some customers praised the helpfulness and friendliness of certain staff members, indicating that there are positive interactions despite overall issues.
  • AR
    Ashley Regalado
    Feb 24, 2026
    1.0
    I hate this post office. Anytime I have any package being delivered through USPS it says it was delivered but no package was dropped off here. I strongly believe someone who works at the post office is stealing packages. I have submitted a service request claim and currently waiting for this to be investigated and resolved.
  • AG
    Amirah Gibbs
    Feb 18, 2026
    1.0
    My package has been sitting here for 8 almost 9 days now.. I’ve called and left an email and still nothing.
  • BT
    Brian Tanguay
    Feb 5, 2026
    5.0
    Isaiah who works there went well above and beyond to help me Track my package!! This shipment went from Boston to Colorado, then through their facility in Illinois, to New Jersey, back to Massachusetts where it belonged! I Spoke with many different people along the way, including the Vendor who sold me my package and it was Isaiah who followed up and called me numerous times to assist and update me the whole way through, until my package finally arrived! Bravo to Isaiah, he's the man! Exceptional customer service and well done sir! I truly appreciated your help!
  • AM
    Angel Mikulski
    Nov 22, 2025
    1.0
    It’s holiday season, though I understand your workers are probably on overtime, I really don’t appreciate my packages being THROWN ONTO MY PORCH. I’ve filed a complaint through phone call and through the website. This is BS.
  • AI
    Advance Transport Inc.
    Oct 29, 2025
    1.0
    We paid 30 bucks for overnight letter to IA. Receiver never got it & no 1 knows where the letter with 5000 dollars in it gone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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