The UPS Store

4.8
284 reviews
Your Bensenville-Wood Dale UPS Store

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7272 in Bensenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
460 W Irving Park Rd, Bensenville, IL
60106, United States

Hours

Reviews

4.8
284 reviews
5 stars
265
4 stars
2
3 stars
0
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Management

The store manager, Jimmy, received multiple commendations for his professionalism, efficiency, and hands-on approach to customer satisfaction.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported negative experiences, particularly regarding pricing transparency and specific staff interactions.

Community Engagement

The store is recognized for its support of the local community and military, enhancing its reputation among customers.
  • HH
    Hugh Hedley
    3 days ago
    5.0
    A wonderful experience with this shipping service.
  • SS
    stacy
    4 days ago
    5.0
    i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.
  • LR
    Laurel Rose
    5 days ago
    5.0
    I live in Bensenville..sent a package to my daughter in Tennessee. I got an email not able to deliver..no such address. I had put 933 and should have been 943. I called the Bensenville UPS.to see what I could do. They were absolutely amazing! Santiago went above and beyond..even contacting corp. headquarters to try to correct the address. He succeeded..was delivered the next day!! Thank you Santiago...and Jimmy for all you did...was greatly appreciated!
  • DT
    Douglas Tello
    Jan 4, 2026
    5.0
    Not all UPS stores are the same! The customer service at this spot is always efficient and the manager, Jimmy knows how to pick and train a good group of people. They do a lot more than shipping at this location including specialty packing, distribution help, returns for some providers, recycling, print, signs, and even help sell items. Stop in and say hello, you won't regret it.
  • MC
    Mago Clemente
    Dec 28, 2025
    5.0
    Above and beyond great customer service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7272 in Bensenville offer?

We offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.