The UPS Store

4.7
273 reviews
Your Bensenville-Wood Dale UPS Store

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7272 in Bensenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
460 W Irving Park Rd, Bensenville, IL
60106, United States

Hours

Reviews

4.7
273 reviews
5 stars
254
4 stars
2
3 stars
0
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individuals like Jimmy, Neshaun, and Angela for going above and beyond.

Service Speed

Customers frequently noted the fast and efficient service, especially for shipping and returns.

Mixed Experiences

While many reviews were positive, some customers reported unprofessional service and issues with specific staff members, indicating inconsistency in service quality.

Community Engagement

The store is recognized for its community involvement and support, with customers appreciating its local and veteran-owned status.

Facility Quality

The store is described as clean and well-maintained, contributing to a positive customer experience.
  • JR
    Jenny Rivera
    Nov 14, 2025
    5.0
    Jimmy, the store manager, is efficient and truly a perfectionist in everything he does. His whole team is knowledgeable, polite, and always on point. Jovana, Jimmy’s right hand, follows his example and always provides me with the best service. She’s extremely patient, helpful, and professional — even on my bad days when I have a lot going on. All my packages are handled quickly and with great care, and Jimmy always makes sure of that. I struggle with anxiety, and they give me the reassurance I need every time I come in. The experience at this store is genuinely different from any other UPS location I’ve been to. They consistently go above and beyond, and I truly appreciate how hard they all work as a team.
  • NL
    Nancy Jean Leninger
    Nov 11, 2025
    5.0
    The Manager of the store strives for customer satisfaction. I’ve been coming to this location for over 3 years. I am absolutely amazed how well the store is managed. Every clerk is trained very well; they explain everything to the customer! If there is an issue with anything they work as a team to resolve the issue. I’m at this store on a regular basis to drop off return items, I have never been disappointed with the customer service! Everyone is respectful, polite and do an outstanding job!
  • NI
    Nabeel Isho
    Nov 2, 2025
    1.0
    Not good what they did charging over $7 to tape the box even if i asked her i will buy one from them cost around $5 but she said i will tape the box after that she charge me over $7 , she wasn’t honest and that kind of scam
  • SD
    Samuel Dinmore
    Oct 29, 2025
    5.0
    If you need items shipped to an alternative address from Amazon as your passing through, this place is the place, for $20, you can pick up your package here. Im unsure of other prices as I did not see any prices posted for package pickup.
  • DD
    Duramax6.6 diesel
    Oct 22, 2025
    1.0
    If you're selling on ebay be aware that you will be charged extra from this location for them to take mistreatments and to weigh a package a label even though its a UPS label also the owner is extremely rude and very condescending. last time I will be using this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7272 in Bensenville offer?

We offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.