Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 W Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
124 reviews
5 stars
32
4 stars
5
3 stars
3
2 stars
7
1 star
77
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported late deliveries, misdelivered packages, and missing mail, indicating a significant problem with the reliability of the postal service.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional, leading to a frustrating experience for customers.
Staffing Problems
Customers frequently mentioned understaffing and long wait times, with some noting that the front desk was often unattended, contributing to dissatisfaction.
Positive Employee Recognition
Despite the negative feedback, some customers praised individual employees for their helpfulness and professionalism, particularly in passport services.
- SMSherrien MarshallJan 2, 20265.0Clean and was open early for drop offs
- MNMike NortonDec 18, 20251.0We had an important package sent to this post office very clearly marked “GENERAL DELIVERY” and they sent it back claiming the person “moved.” This post office is grossly incompetent.
- CCCindy CrossenNov 13, 20251.0Mail doesn't get delivered if your door is open,she just walks by and doesn't deliver mail. Have reported her before and nothing's changed. Very,Very upsetting,!!!
- LGLevi GookedOct 12, 20251.0Dad I haven't talked to in 13 years sent me 300 dollars in the mail and it never came
- SSSheriOct 2, 20251.0The employees at this location steel your mail
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 120 W Washington St?
This USPS location offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices including this one accept first-time passport applications and many also provide passport photo services. You should complete and print your application before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services have set hours and require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours for this USPS location?
Monday through Friday, the Post Office is open from 9:00 AM to 6:00 PM. Saturdays have reduced hours from 8:30 AM to 3:00 PM. It is closed on Sundays.
What is the cost of a passport photo at this location?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start the process online.
Are PO Boxes accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for specific after-hours access.
What nearby places can I visit before or after my appointment at the Post Office?
Nearby, you can visit legal offices such as Coffee Ward & Bower LLP or the Belleville Family Practice Clinic. For shopping and health needs, Goodwill is close by. Cosmic Vinyl Sound Room offers coffee and music if you need a break.
How can nearby public services help me find or get to the Post Office?
St. Clair County Emergency Management Agency and the nearby St. Clair County 9-1-1 ETSB serve the area and may provide local directions or emergency assistance to visitors of the Post Office.
Are there professional services nearby that could complement my visit to the Post Office?
Yes, several law firms like Wilson Dabler & Associates and Adamsky Law LLC are nearby, which could be useful if you require legal assistance while handling your postal matters.