Brand Certified
The UPS Store
3.5(150 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
5720 N Belt West, Belleville, IL
62226, United States
Certified by The UPS Store • Feb 22, 2026
(618) 236-6444
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/il/belleville/5720-n-belt-west
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1727 in Belleville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Schnucks By Skyview Drive-In.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.5
150 reviews
5 stars
86
4 stars
5
3 stars2
2 stars
8
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff interactions.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others consistently noted a lack of warmth from the team.
Management Issues
Feedback indicated dissatisfaction with the new ownership and management, with many customers expressing a preference for the previous owners.
Service Efficiency
Several reviews mentioned long wait times and inefficiencies in service, particularly during busy periods.
Pricing Concerns
Customers frequently complained about high prices for services, including printing and shipping, leading to perceptions of the store as a 'ripoff'.
- MDMichele DanielJan 30, 20265.0Great service speedy in and out Hard to find a parking spot close to the store
- CBCorey BrooksJan 29, 20261.0Packaged now delayed over a week because it snowed five days ago. Streets are clear but they still list this as a "weather emergency." Meanwhile USPS, FedEX and Amazon have all completed deliveries. Just lazy.
- TTTimDec 12, 20251.0Worse service I have ever had These people are rude and they don’t have any idea what the customer service means. I recommend using FedEx or anybody else besides UPS this is a global problem that they have and I will never use the service again.
- CCChetDec 9, 20251.0I paid $145 for overnight service and the tracking clearly says there was a sortation delay and the owner played the weather delay card. Very bad business
- RLRajiyah LDec 8, 20252.0Was great until the new owners. Every time I walk in, the owner or who ever she may be, just stairs at me with a look like i did something wrong. From day one, shes made me feel uncomfortable, with the look she gaves me which is unkind. If its my headscarf she has no right to judge. The customer service is poor only had a good encounter when one of the young men helped of a different nationality not mine or the owners. If I come in unsure about something, I should be helped and they could have showed me the products because they wear not busy especially when i walked in, but even if they had enough employes that i seen walking to help. Taking my service elsewhere because ive giving this place too many tries, it was only convenient.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1727 in Belleville offer?
The UPS Store #1727 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Belleville?
It is located at 5720 N Belt West, Ste 20, Belleville, IL 62226, next to Schnucks by Skyview Drive-In.
What are the regular business hours of The UPS Store?
Monday through Friday, 8:00 AM to 6:00 PM; Saturdays 8:00 AM to 4:00 PM; Sundays 11:00 AM to 3:00 PM.
Is The UPS Store open on major holidays?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It remains open with regular hours on Veterans Day and the day after Thanksgiving.
What payment methods are accepted at The UPS Store in Belleville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #1727?
Yes, mailbox rental and mailbox services are available.
Are there nearby financial institutions for customer convenience?
Yes, US Bank and U.S. Bank are nearby, offering banking services that customers might find useful before or after visiting the store.
What nearby places can I visit for food or pharmacy needs near The UPS Store?
Nearby you can find Pizza Hut for dining, CVS Pharmacy, and Walgreens for pharmaceutical and convenience shopping.
Is there a nearby supermarket to The UPS Store for quick errands?
Yes, Schnucks Belleville West Floral, a supermarket and floral shop, is right next to The UPS Store, perfect for grocery shopping before or after your visit.
Are there local services nearby for document shredding outside of The UPS Store?
Shred Nations, a professional shredding service, is located nearby in case you need alternative shredding options.
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