United States Postal Service

1.5
410 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6801 W 73rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6801 W 73rd St, Bedford Park, IL
60499, United States

Hours

Reviews

1.5
410 reviews
5 stars
46
4 stars
5
3 stars
7
2 stars
6
1 star
346

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays, lost packages, and misrouted shipments, often describing the facility as a 'black hole' for packages.

Customer Service

Feedback highlighted consistently rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.

Operational Inefficiency

Many reviews pointed to severe inefficiencies in package handling and processing, with packages often sitting for extended periods without movement.

Management Concerns

Customers called for management accountability, citing a need for serious improvements in operations and employee training.
  • ML
    Mike Lippo
    Oct 31, 2025
    1.0
    This location might as well be labeled as package purgatory. I DREAD seeing stuff I order show Bedford Park as the hub it's passing through, because it'll never without fail get lost, or arrived several weeks later...in my case it took 4 months for them to find it. What an absolute joke.
  • IT
    Icky Thompson
    Oct 18, 2025
    1.0
    Been in your possession since yesterday bet I don't see it until Monday... This isn't the first time you've done this to me I had a package arrive on a Wednesday and you kept it till following Monday
  • KS
    Kim S
    Oct 16, 2025
    1.0
    This is absolutely THEE most incompetent post office IN THE COUNTRY- it is ridiculous. The amount of packages that get mis-shipped, lost, damaged or delayed is ridiculous. Like everyone that works there is remedial or something…and there’s no one you can talk to… where is the postmaster?? because something needs to be done STAT because he/she HAS to see the sheer number of complaints and bad reviews coming in about this location. Put Bedford Park post office out of its misery or revamp and get it to where it should be professionally because at this point they are just an absolute disgrace. I live 20 minutes from BP, package came from Pennsylvania, went to Indianapolis then to BP… why is it now in MEMPHIS???? HOW?? WHY?? I can’t even leave the language in this review that I’m actually using because it will get flagged but you get my point! I am so irritated.
  • MH
    Marcus Harris
    Oct 16, 2025
    1.0
    my local post office is 30 miles away, my package will sit here for 3-7 days straight before going out for delivery, horrible
  • SK
    Sarkis Kerelian
    Oct 14, 2025
    1.0
    I sell on eBay and my package is stuck at this location and my buyer is now opening a "Did not receive" case. This is costing eBay sellers money and eBay needs to step in to resolve this. Many reviews here are reporting the same thing. We are losing money because of incompetence.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.