The UPS Store

3.5
330 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2134 in Bartlett offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Jewel-Osco, South Of Stearns Road.

Details

  • DeliveryNot available

Location

The UPS Store
956 S Bartlett Rd, Bartlett, IL
60103, United States

Hours

Reviews

3.5
330 reviews
5 stars
199
4 stars
4
3 stars
3
2 stars
2
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

A significant number of reviews highlighted poor customer service, particularly from a specific employee, leading to many customers feeling disrespected and unwelcomed.

Staff Behavior

Several customers reported rude and unprofessional behavior from staff, particularly the owner, which has resulted in a negative perception of the store.

Positive Experiences

Despite the negative feedback, some customers praised the service provided by other staff members, noting their friendliness and helpfulness.

Service Consistency

There are mixed reviews regarding service consistency, with some customers expressing satisfaction while others reported a decline in service quality over time.

Store Environment

The store is described as clean and organized, but the overall experience is overshadowed by the negative interactions with certain staff members.
  • OK
    Olha Khaven
    Nov 13, 2025
    5.0
    Excellent service!
  • CG
    Cristian Gadimba
    Nov 10, 2025
    1.0
    The customer service doesn’t deserve even 1 star!!! The woman who works here is very very rude , she is throwing stuff around ( received from the customers) and forget about professionalism, she is always on the phone speaking another language ( differently not job related). UPS doesn’t deserve that , for sure I will not come here anymore , even if it’s closest from my home I will drive an extra mile, I will not accept this behavior.
  • TT
    Tony
    Nov 3, 2025
    1.0
    The service provided by the Indian lady at this office has been consistently disappointing. She is often grumpy and makes customers feel unwelcome. I have continued using this location only because of its convenient location, but I will no longer be visiting due to her unprofessional and unpleasant attitude.
  • KS
    Kaley Smith
    Oct 17, 2025
    1.0
    To be honest, it seems like the lady at the front desk has had plenty of bad interactions with customers — myself included. If someone can’t represent the company in a respectful or welcoming way, then why have her at the front desk? She was extremely rude, didn’t greet me, and kept giving dirty stares the entire time. After reading other reviews, it’s clear I’m not the only one who’s had this kind of experience here, yet nothing seems to be changing. It’s honestly disappointing and unprofessional. I wouldn’t recommend this location at all. Also all the good reviews seem very fake!!
  • CA
    camila acevedo
    Oct 17, 2025
    1.0
    I had a really disappointing experience at this USPS location. The lady at the front desk was incredibly rude — she didn’t even greet me when I walked in and had a very dismissive attitude the entire time. On top of that, she wanted to charge me just to use a small piece of tape, which I’ve never been charged for at any other USPS location. It just felt unnecessary and unprofessional. I definitely wouldn’t recommend coming to this location based on how poorly customers are treated.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2134 in Bartlett offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #2134 located in Bartlett?

It is located at 956 S Bartlett Rd, Bartlett, IL 60103, across from Jewel-Osco and south of Stearns Road.