The UPS Store

3.5
334 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2134 in Bartlett offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Jewel-Osco, South Of Stearns Road.

Details

  • DeliveryNot available

Location

The UPS Store
956 S Bartlett Rd, Bartlett, IL
60103, United States

Hours

Reviews

3.5
334 reviews
5 stars
201
4 stars
4
3 stars
3
2 stars
2
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many customers praising friendly and helpful staff, while others report rudeness and unprofessional behavior from specific employees.

Service Efficiency

Several reviews highlight quick and efficient service, with customers appreciating the speed of transactions and assistance.

Staff Attitude

A recurring theme is the negative attitude of certain staff members, particularly one employee, which has led to multiple complaints about unwelcoming and dismissive interactions.

Business Hours

Customers expressed frustration with limited business hours, making it difficult for those with standard work schedules to access services.
  • CK
    Camron Khan
    Dec 26, 2025
    1.0
    This store offers limited business hours (making it challenging if you work 9a-5p) and does not answer its listed phone number.
  • HH
    Heather H
    Dec 4, 2025
    5.0
    Employee was very helpful and accommodating!
  • LC
    La Consentida
    Dec 3, 2025
    5.0
    Excellent service! Fast and friendly staff. Quick and efficient. Highly recommend!
  • TR
    TeArra Rice
    Nov 24, 2025
    1.0
    I didn’t have a great experience at all. I had shipped my work equipment Friday 11/14 and it was supposed to had been delivered the following Tuesday. That didn’t happen, so they attempted to deliver it Wednesday and somehow I missed it because they didn’t ring the doorbell nor did they knock on the door just left the delivery attempt sticker! So now it’s Thursday, I called customer service for some help and the agent stated that it was escalated and I would receive it!!! WRONG. So now it’s FRIDAY, finally DELIVERY DAY and I received my equipment broken, it wasn’t even wrapped up, assuming they are shippers, they would take the precautions to bubble wrap fragile equipment! Now I have to wait to call the store that shipped it to file a claim, which when I called on Friday, I got in contact with them once, the rest of the calls were saying”the wireless number is not available at this time . I called Sunday 11/23 and the phone rings, of course it does on their OFF day. Can’t wait to speak with them in about 20 min
  • CG
    Cristian Gadimba
    Nov 10, 2025
    1.0
    The customer service doesn’t deserve even 1 star!!! The woman who works here is very very rude , she is throwing stuff around ( received from the customers) and forget about professionalism, she is always on the phone speaking another language ( differently not job related). UPS doesn’t deserve that , for sure I will not come here anymore , even if it’s closest from my home I will drive an extra mile, I will not accept this behavior.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2134 in Bartlett offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #2134 located in Bartlett?

It is located at 956 S Bartlett Rd, Bartlett, IL 60103, across from Jewel-Osco and south of Stearns Road.