United States Postal Service

1.8
101 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1515 S Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1515 S Grove Ave, Barrington, IL
60010, United States

Hours

Reviews

1.8
101 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
2
1 star
78
  • AA
    Anthony Aigner
    Jul 19, 2025
    5.0
    Surprised by the negative reviews in general on this location. My team and I ship out thousands of ground and priority packages a week. Every other week we bring a bath of a few hundred here. We have never had a single package not get scanned or go missing. This location does their job and does it EXCEPTIONALLY. Name the location and I have a complaint about a staff members attitude or lack of accountability when packages disappear after not being scanned… but not this branch. They are friendly 95% of the time and I see too many 1 star reviews of people not realizing that maybe workers are stressed or having a bad day… this location is by far the best USPS location in the NW suburbs. I have been to 25-30 in the last 7-10 years and this is the only branch that does it right and I have nothing but good things to say.
  • KK
    Kathy
    Jul 12, 2025
    1.0
    My package has been missent there from Palatine hub and so far, nobody cared to scan it to make it go back on track. When called, I' ve been told that they don't know when it will be scanned. Seriously? For a week nobody touches missent items? How about doing what you are paid for?
  • LC
    Linda Ciesla
    Jun 25, 2025
    1.0
    I use Barrington post office grove street all the time I don't understand why one girl that works there always tells people they can only use a charge card??? I don't think this is right I don't think this way the post office should work What is the reason????
  • FS
    Flint Stone
    Jun 14, 2025
    1.0
    Would not file passport paper work. I had documents supporting my special circumstance but still refused to do so. What are these people paid to do all day if not their job? Lady was wearing a pink tack suit so I'm not sure if she was legitimate postmate or a crazy person having fun. Palatine location was much more helpful, and friendly.
  • SF
    Sarah F
    Jun 12, 2025
    1.0
    Dropped wedding invites off on April 25th, all stamped and 1oz, literally walked in and handed them to the lady. Guess she just dumped them in the trash until they decided to finally postmark them on May 16th. This post office is such a joke and will literally lose something you hand to them directly. Go to Fox River Grove or Palatine if you want your stuff to actually be mailed. Currently waiting on a package that was supposed to be redelivered 2 days ago after a missed attempt. Honestly, USPS has taken a dive straight into the toilet with DeJoy as Postmaster General, so you'd best just hand deliver anything you would have mailed before. Maybe try smoke signals! And they're increasing prices on stamps soon? The audacity is insane.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.