Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6169 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Nw Corner Of Kirk & Butterfield (By Starbucks, In Front Of Walmart).
As the Owner and CEO of Roland Technical Solutions, I expect a baseline of professional service that was severely lacking during my visit on Feb 26. While the female associate was helpful with my Amazon returns, the male clerk was incredibly hostile.
When I presented my labels via tablet, he was dismissive and snarky. When I calmly addressed his attitude, his response was, "Do you know who I am?"—an unprofessional attempt to intimidate a customer. He later tried to excuse his behavior by citing a personal loss, yet I watched him be perfectly pleasant to every other customer in the store, directing his "bad day" solely at me.
Selective professionalism is not professionalism at all. I was charged $13 for packing services that I feel should be refunded given the abhorrent treatment I received. I hope management addresses this clerk's conduct immediatel
Roland P. Collins Jr.
Owner and CEO, Roland Technical Solutions
**********
BB
Bryan
Feb 20, 2026
1.0
Not happy with the man who helped me today. I was trying to do multiple Amazon returns and one came up as already scanned (which it was not), instead of trying to find a solution he said, not sure what to tell you, I just scan the bar codes.
SE
Sarahi Espino
Dec 15, 2025
5.0
Great customer service, friendly and helpful staff.
ES
Elba Santiago
Oct 21, 2019
1.0
NO ONE EVER ANSWERS THE PHONE!
DH
Dan Hlady
Nov 12, 2017
1.0
Bought a $400 monitor which was left in front of my house while I was home in the rain and no one knocked or rang the door bell so for all I know it could've been out there for hours or had the possibility of being stolen and the cardboard was all wet. Must've been handled improperly too or something because several pixels were dead in the right hand corner of the screen and this thing was brand new. Buyers beware this place SUCKS!
What services does The UPS Store #6169 in Aurora offer?
The UPS Store #6169 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #6169 located?
It is located at 2948 Kirk Rd, Ste 106, Aurora, IL 60502, at the northwest corner of Kirk & Butterfield, by Starbucks and in front of Walmart.
What are the store hours for The UPS Store #6169?
Monday to Friday: 8:00 AM - 6:30 PM, Saturday: 9:00 AM - 3:00 PM, Sunday: Closed. Note that the store is closed on certain holidays like November 27, 2025 and December 25, 2025.
What payment options does The UPS Store #6169 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6169 offer mailbox rental services?
Yes, the store provides mailbox services for receiving and managing your mail and packages.
How can I contact The UPS Store #6169?
You can call them at +1 630-898-4300 or email store6169@theupsstore.com.
Are there any nearby places where I can grab a coffee before or after visiting The UPS Store?
Yes, Starbucks is conveniently located nearby at the northwest corner of Kirk & Butterfield, making it easy to grab a coffee when you visit the store.
Where can I find shredding services close to The UPS Store #6169?
Shred Nations is a nearby shredding service located close to The UPS Store, offering professional shredding services that you can also consider.
Which food options are available around The UPS Store #6169?
Nearby food options include Jersey Mike's Subs, Wendy's, Sonic Drive-In, La Michoacana Sweet Ice Cream, Papa Saverios on Kirk, and Wingstop, offering various sandwiches, burgers, ice cream, pizza, and chicken wings.
Is there a nearby mobile phone store close to The UPS Store #6169?
Yes, T-Mobile, Verizon, and Sprint Store are nearby mobile phone stores, which could be convenient if you need mobile services or electronics before or after your visit.
Brand Certified Facts from The UPS Store
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: