Brand Certified
United States Postal Service
1.8(234 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3900 Gabrielle Ln, Aurora, IL
60598, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3900 Gabrielle Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
234 reviews
5 stars
40
4 stars
8
3 stars3
2 stars
7
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Delivery Delays
Numerous reviews highlighted significant delays in package processing and delivery, with many packages stuck in 'pending acceptance' for extended periods.
Lost Packages
A recurring theme in reviews was the frequent loss or misrouting of packages, leading to frustration among customers.
Facility Issues
Customers described the facility as poorly managed, with complaints about cleanliness, organization, and overall operational efficiency.
- VSViktoriia SvitlychnaFeb 25, 20265.0I always have a great experience at this post office. The staff are consistently very friendly and welcoming, and they are always happy to help with any questions or issues. They take the time to explain things clearly and make the whole process easy and pleasant. I truly appreciate their kindness and professionalism every time I come in.
- AKAA KFeb 21, 20265.0Sat Feb 21, 2026 8:55AM EXCEPTIONAL CUSTOMER SERVICE. Didn't get His Name Just Clerk#6 on my receipt. Clerk was Prompt, Friendly, Efficient, Knowledgeable, & Kind. He had a great smile & obvious He enjoys his job. Thank You Whatever Your Name for starting my day on a Positive Note. Was a Pleasure 👍
- JMJohn MolinaFeb 15, 20261.0Fox valley il distribution Center stopped transit process at 8:57 AM on 2-14-26, .just because Monday day off federal holiday, they decide to halt my wives package for an extra time off, how absurd, I paid $19.80, delivery charge , why are they so selfish and lazy? They were supposed to work until 11:30and did nothing all day
- ABAnn BranchFeb 13, 20261.0I mailed out Christmas cards from this facility back in December and I have received several calls from people that I mailed the cards to that they just received them this week. One person said her card was opened and taped over. This is unacceptable I will never use this facility again. The cards had to been sitting there, I asked everyone when was their card stamped and they said it was for February.
- RJRick JFeb 4, 20261.0If I could give this a 0 or even NEGATIVE stars I would, Greg alcantara who was working on the Drop off area has the absolute worst service I have ever received, I have dropped off thousands of orders at USPS locations with no problem but today because USPS updated their packaged names he wouldn’t accept my packages and argued with me that he won’t, what was known as FIRST-CLASS is now known as USPS Ground and because what I was mailing wasn’t in a package (which it doesn’t need to be it is a letter), I even SHOWED HIM THE FINE PRINT FROM DIRECTLY USPS and still wouldn’t take it, finally just decided to give up and told me to throw them in the self drop off area as his words were “go throw it in the drop off as I’m Not touching or accepting this and it’ll come back to you” with just a smart as tone and it’s exactly what I did, so if my package happens to get lost I know where to start. WILL NEVER COME BACK TO THIS LOCATION
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3900 Gabrielle Ln?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your application form before applying.
Do I need an appointment to use passport services at this location?
Most Post Offices, including this one, require scheduling an appointment online for passport services, though limited walk-in hours may be available.
Does this USPS location offer passport photo services?
Yes, you can have your passport photo taken here by making an appointment through the online scheduler.
What are the operating hours for this USPS office?
The post office is open Monday through Friday from 8:30 AM to 6:30 PM and on Saturday from 8:30 AM to 4:00 PM. It is closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online and then visit the Post Office in person to complete the setup.
Is there 24/7 access to PO Boxes at 3900 Gabrielle Ln?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific access hours can vary. Please check with this local Post Office for exact details.
What nearby businesses can I visit along with the USPS at 3900 Gabrielle Ln?
Nearby businesses include FixMyCarpets for carpet services, Peaceful Endings For Pets for veterinary needs, and 2 Be Fit Fitness Training for gym and medical services, making it convenient to run multiple errands in one area.
Are there convenient dining options near the USPS location at Gabrielle Ln?
Yes, you can visit Surf’s Up Aurora, a seafood and fast food restaurant, or Anika’s Kitchen, a local restaurant, nearby to grab a meal before or after visiting the Post Office.
How can nearby gas stations like Amoco Oil and Citgo help when visiting the USPS at 3900 Gabrielle Ln?
Amoco Oil and Citgo offer fuel and convenience store services nearby, making it easy to refuel your vehicle or grab essentials while visiting the Post Office.
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