Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3900 Gabrielle Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
213 reviews
5 stars
34
4 stars
8
3 stars3
2 stars
7
1 star
161
What are people saying?
AI-generated from recent customer reviews
Delays
Numerous customers reported significant delays in package processing, with many packages sitting for days or weeks without movement.
Customer Service
Feedback indicates a pattern of rude and unhelpful staff, with several customers expressing frustration over poor service experiences.
Lost Packages
Many reviews mention packages going missing or being lost entirely, leading to dissatisfaction and distrust in the facility.
Incompetence
Customers frequently described the staff as incompetent, citing issues with package handling and processing.
Mixed Experiences
While many reviews are negative, a few customers noted positive interactions with specific staff members, indicating inconsistency in service quality.
- YUYou Among UsNov 10, 20255.0Best of the best
- EJEric JohnsonOct 6, 20251.0Every other package that has to go through this facility gets lost in the process for days and now of me writing this review has been over a week. All of the other places that my packages go through are in and out in a day or so. I wish that was True with this place, but the fact of the manner is once the package hits Fox Valley distribution center. I know that it’s a 50-50 shot that my package ends up being sent somewhere else other than my local post office. It’s horrific. I can’t understand how these people still have their jobs
- JMJordan MiedemaSep 19, 20251.0Absolutely useless and incompetent. Expect any package traveling through Fox Valley distribution to disappear for at least 2 days, get sent back to the main Chicago distribution center just to return to Fox Valley before being sent out to the local USPS for delivery.
- FNFirst name Last nameSep 9, 20251.0At least 2,000 words… was curious why it swerved into other cars and why we get the wrong mail frequently.
- ULUnit With LegsSep 9, 20251.0Literally every single time a package goes here it adds 2-5 days. This is going on 30x in a row. I can see if it happened once or twice due to an error or being really busy but not every time. From fox valley to Chicago back to fox valley probably back to Chicago again...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3900 Gabrielle Ln?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your application form before applying.
Do I need an appointment to use passport services at this location?
Most Post Offices, including this one, require scheduling an appointment online for passport services, though limited walk-in hours may be available.
Does this USPS location offer passport photo services?
Yes, you can have your passport photo taken here by making an appointment through the online scheduler.
What are the operating hours for this USPS office?
The post office is open Monday through Friday from 8:30 AM to 6:30 PM and on Saturday from 8:30 AM to 4:00 PM. It is closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online and then visit the Post Office in person to complete the setup.
Is there 24/7 access to PO Boxes at 3900 Gabrielle Ln?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific access hours can vary. Please check with this local Post Office for exact details.
What nearby businesses can I visit along with the USPS at 3900 Gabrielle Ln?
Nearby businesses include FixMyCarpets for carpet services, Peaceful Endings For Pets for veterinary needs, and 2 Be Fit Fitness Training for gym and medical services, making it convenient to run multiple errands in one area.
Are there convenient dining options near the USPS location at Gabrielle Ln?
Yes, you can visit Surf’s Up Aurora, a seafood and fast food restaurant, or Anika’s Kitchen, a local restaurant, nearby to grab a meal before or after visiting the Post Office.
How can nearby gas stations like Amoco Oil and Citgo help when visiting the USPS at 3900 Gabrielle Ln?
Amoco Oil and Citgo offer fuel and convenience store services nearby, making it easy to refuel your vehicle or grab essentials while visiting the Post Office.