Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3900 Gabrielle Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays in package processing, with many packages stuck for days or even weeks at this facility.
Customer Service
Feedback indicates that staff are often rude and unhelpful, leading to a negative customer experience.
Lost Packages
Several reviews mention packages going missing or being lost, with customers expressing frustration over the lack of accountability.
Incompetence
Many customers described the facility as poorly managed, with frequent errors in package handling and processing.
TT
Talya
Dec 21, 2025
1.0
Package has been “waiting acceptance” for 5 days. Called and left a message (on the weirdest sounding answering machine that all you could hear the person say was the word “post office” and everything else was cut up) received no call back. I understand it’s busy during the holidays (from the looks of it this happens all the time here) but these sellers are sending things off and give expected delivery dates- you gotta do better. My package was supposed to arrive yesterday and it’s still pending ACCEPTANCE at this location. I don’t like giving ppl bad reviews because you never knows what’s going on… but I’m just not seeing any effort especially after reading other reviews. Some ppl are depending on packages to be here timely especially during this time of year.
KR
Kyle Richardson
Dec 18, 2025
1.0
What a dump. Package has been stuck in transit at this location for days
ZW
zach williams
Dec 17, 2025
1.0
If you want your mail to go to the most incorrect place MULTIPLE times, use these clowns. They couldnt ship the item to the correct place if it was their own address.
JJ
Joshua Jones
Dec 5, 2025
1.0
Im convinced instead of processing packages, this location just sends them back to the previous node.
Your package has a 50/50 chance of on time delivery
JJ
Julianada
Dec 2, 2025
1.0
Hire ANYONE else. Indian worker was rude and has no customer service skills. Didn't greet me, ask me for a receipt, didnt even say we were finished or bye. I get working there sucks but working anywhere sucks. Go be miserable somewhere else
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3900 Gabrielle Ln?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your application form before applying.
Do I need an appointment to use passport services at this location?
Most Post Offices, including this one, require scheduling an appointment online for passport services, though limited walk-in hours may be available.
Does this USPS location offer passport photo services?
Yes, you can have your passport photo taken here by making an appointment through the online scheduler.
What are the operating hours for this USPS office?
The post office is open Monday through Friday from 8:30 AM to 6:30 PM and on Saturday from 8:30 AM to 4:00 PM. It is closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online and then visit the Post Office in person to complete the setup.
Is there 24/7 access to PO Boxes at 3900 Gabrielle Ln?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific access hours can vary. Please check with this local Post Office for exact details.
What nearby businesses can I visit along with the USPS at 3900 Gabrielle Ln?
Nearby businesses include FixMyCarpets for carpet services, Peaceful Endings For Pets for veterinary needs, and 2 Be Fit Fitness Training for gym and medical services, making it convenient to run multiple errands in one area.
Are there convenient dining options near the USPS location at Gabrielle Ln?
Yes, you can visit Surf’s Up Aurora, a seafood and fast food restaurant, or Anika’s Kitchen, a local restaurant, nearby to grab a meal before or after visiting the Post Office.
How can nearby gas stations like Amoco Oil and Citgo help when visiting the USPS at 3900 Gabrielle Ln?
Amoco Oil and Citgo offer fuel and convenience store services nearby, making it easy to refuel your vehicle or grab essentials while visiting the Post Office.