Brand Certified
United States Postal Service
1.8(266 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
525 N Broadway, Aurora, IL
60505, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 525 N Broadway! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
266 reviews
5 stars
41
4 stars
10
3 stars
5
2 stars
9
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with specific complaints about aggressive behavior and lack of respect towards customers.
Service Efficiency
Customers frequently reported long wait times and inefficient service, often citing understaffing and disorganization as major issues.
Package Handling
There were multiple complaints about misdelivered or lost packages, with customers expressing frustration over the handling of their mail.
Staff Attitude
Many reviews noted a general lack of empathy and professionalism among staff, contributing to a negative customer experience.
- RHRick HenryFeb 6, 20261.0Terrible service, my wife was in the middle of talking and the ignorant woman at the window started talking over her asking coworkers if she could go on lunch. Too bad we couldn't switch to a post office with better employees.
- CCcheesypoffsJan 30, 20261.0One of the worst Postal Offices ever!! I had a package that arrived but wasn’t in the mailbox. I kept trying to contact the postal office to resolve this and came back with no response. It shouldn’t be that difficult to contact help.
- ENErik NelsonJan 23, 20265.0Ron was extremely kind and helpful! I haven’t shipped many things in my life, but Ron patiently walked me through the process step by step and was a joy to work with.
- TWTyler WorkmanJan 16, 20265.0Never walk into this place feeling like you are the problem and don’t leave feeling that way either 🙏🏼
- CNCaleb NewsomDec 11, 20251.0Waste of tax money
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 525 N Broadway, Aurora?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access various shipping and packaging supplies.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this US Post Office?
Most passport services require a scheduled appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the fees for passport photos at this location?
The current fee for a passport photo at USPS is $15.
Is it possible to get a PO Box at the United States Postal Service on N Broadway?
Yes, you can reserve a PO Box online and complete your setup in person at this location.
Are PO Boxes accessible outside regular business hours at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specifics.
What nearby attractions can I visit before or after using the Post Office at 525 N Broadway?
You can visit RiverEdge Park, a nearby music venue and park, or the Fox Valley Orchestra arts venue to enjoy local entertainment.
Is there public transit access near the United States Postal Service in Aurora?
Yes, the Aurora Metra Train Station is nearby, offering convenient transit access for your visit to the Post Office.
What other services or shops are near the USPS location at 525 N Broadway?
Nearby, you can find beauty salons like Nicky Alex Beauty and Bella salon, as well as automotive services such as M J Auto Tech and Paisano's Tire Shop.
Is the United States Postal Service at 525 N Broadway hiring?
Yes, USPS is actively recruiting for multiple positions including mail and package delivery, truck driving, and processing plant roles. More information is available on their careers website.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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