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Visit your local Post Office™ at 525 N Broadway! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
1.8
259 reviews
5 stars
39
4 stars
9
3 stars
5
2 stars
9
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored.
Efficiency
Customers frequently reported long wait times and inefficient service, often citing understaffing as a major issue.
Mail Handling
There were multiple complaints about misdelivered or lost mail, with customers expressing frustration over the handling of their packages.
Staff Attitude
Several reviews mentioned a negative attitude among staff, with some employees described as aggressive or dismissive towards customers.
Service Reliability
Customers expressed dissatisfaction with the reliability of services, including issues with package tracking and delivery.
- KLKenneth Lin5 days ago5.0Very unique building with old school charm. Service was great! A man named Ron was who helped me with my mail issue. He was very knowledgeable, quick, and friendly. Overall nice experience.
- MRMaria ReyesNov 13, 20251.0The Worse Costumer service experience with the Mexican Lady in the front who think yelling people in Front to evreybody in line make her look the best. Evreytime she do the samething is time to the big supervisors stop that with that lady never had that issue with the others one always treat people with respect my question is did she never got training how to treat people with respect . Time to someone look in to it.
- KPKatica PenzatoOct 25, 20255.0I had a pleasant experience with picking up certified mail.
- PSPamela SnowOct 22, 20254.0my quest was to pick up my held mail. it wasn't available because the carrier had it 🙄😡. this was contrary to my selected choice when i completed the online form
- CRCarina RiveraSep 27, 20251.0I dont thinks any of them like their job. They makes us feel like they are doing us (customer) a favor instead of their job. One of the females an older btown lady is very rude to all. I'll rather drive further away than come to this place.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 525 N Broadway, Aurora?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access various shipping and packaging supplies.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this US Post Office?
Most passport services require a scheduled appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the fees for passport photos at this location?
The current fee for a passport photo at USPS is $15.
Is it possible to get a PO Box at the United States Postal Service on N Broadway?
Yes, you can reserve a PO Box online and complete your setup in person at this location.
Are PO Boxes accessible outside regular business hours at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specifics.
What nearby attractions can I visit before or after using the Post Office at 525 N Broadway?
You can visit RiverEdge Park, a nearby music venue and park, or the Fox Valley Orchestra arts venue to enjoy local entertainment.
Is there public transit access near the United States Postal Service in Aurora?
Yes, the Aurora Metra Train Station is nearby, offering convenient transit access for your visit to the Post Office.
What other services or shops are near the USPS location at 525 N Broadway?
Nearby, you can find beauty salons like Nicky Alex Beauty and Bella salon, as well as automotive services such as M J Auto Tech and Paisano's Tire Shop.
Is the United States Postal Service at 525 N Broadway hiring?
Yes, USPS is actively recruiting for multiple positions including mail and package delivery, truck driving, and processing plant roles. More information is available on their careers website.