FedEx Ship Center

3.6
335 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Aurora, IL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
500 Commerce St, Aurora, IL
60504, United States

Hours

Reviews

3.6
335 reviews
5 stars
173
4 stars
47
3 stars
21
2 stars
6
1 star
88

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rude and unprofessional behavior.

Delivery Issues

Numerous complaints about delivery failures, including missed deliveries, packages marked as delivered but not received, and poor communication regarding delivery status.

Customer Service

Customer service experiences vary widely, with some praising helpful staff while others report frustration with unresponsive or unhelpful representatives.

Efficiency

Some customers appreciate the quick service at the location, while others express frustration over delays and inefficiencies in package handling.

Overall Experience

Overall, customer satisfaction is inconsistent, with a mix of positive and negative experiences leading to a polarized perception of the business.
  • PD
    Padma Dwivedi
    4 days ago
    5.0
    Great support, we talked with Gabe and he helped us with multiple questions and shipping
  • MG
    Mandar Ghogale
    Nov 11, 2025
    1.0
    I have to schedule pickup at this location due to unethical driver- Michael did not care to open the apartment building door two days in a row and skip to deliver the package.
  • KR
    Kaitlyn Ramos
    Oct 21, 2025
    1.0
    went here to ship a package for my dad, when i grabbed the envelope the guy at the counter rudely said um we sell those. mind you i was walking up to the counter with it. then when i asked him if you guys took apple pay he made a disgusted face at me and said yeah no. 0/10
  • SH
    Simon Ha
    Oct 9, 2025
    5.0
    Staff wad very helpful and explained in detail how to operate the self check-in process. Great service!
  • DD
    D
    Oct 4, 2025
    1.0
    No matter what the package or what year everytime fed ex is the carrier it’s somehow never works out. Next day air is what I paid for what I got was next week and no one who know why it hasn’t sent or where the package is. This was a live animal shipment coming to me to know you advertise the capability to handles such things but clearly can’t deliver blows my mind. I call only to be told we have to open a ticket. They ask what’s my preferred method of contact I say phone but they still reach out via email. Absolutely pointless and a horrendous experience with this awful company.

Frequently Asked Questions About FedEx Ship Center

What types of shipping services does FedEx Ship Center in Aurora offer?

FedEx Ship Center in Aurora offers FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Economy Saver, FedEx Ground, FedEx International, and FedEx Express Freight services.

Where is FedEx Ship Center located in Aurora?

FedEx Ship Center is located at 500 Commerce St, Aurora, IL 60504, USA.