Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Aurora, IL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
335 reviews
5 stars
173
4 stars
47
3 stars
21
2 stars
6
1 star
88
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rude and unprofessional behavior.
Delivery Issues
Numerous complaints about delivery failures, including missed deliveries, packages marked as delivered but not received, and poor communication regarding delivery status.
Customer Service
Customer service experiences vary widely, with some praising helpful staff while others report frustration with unresponsive or unhelpful representatives.
Efficiency
Some customers appreciate the quick service at the location, while others express frustration over delays and inefficiencies in package handling.
Overall Experience
Overall, customer satisfaction is inconsistent, with a mix of positive and negative experiences leading to a polarized perception of the business.
- PDPadma Dwivedi4 days ago5.0Great support, we talked with Gabe and he helped us with multiple questions and shipping
- MGMandar GhogaleNov 11, 20251.0I have to schedule pickup at this location due to unethical driver- Michael did not care to open the apartment building door two days in a row and skip to deliver the package.
- KRKaitlyn RamosOct 21, 20251.0went here to ship a package for my dad, when i grabbed the envelope the guy at the counter rudely said um we sell those. mind you i was walking up to the counter with it. then when i asked him if you guys took apple pay he made a disgusted face at me and said yeah no. 0/10
- SHSimon HaOct 9, 20255.0Staff wad very helpful and explained in detail how to operate the self check-in process. Great service!
- DDDOct 4, 20251.0No matter what the package or what year everytime fed ex is the carrier it’s somehow never works out. Next day air is what I paid for what I got was next week and no one who know why it hasn’t sent or where the package is. This was a live animal shipment coming to me to know you advertise the capability to handles such things but clearly can’t deliver blows my mind. I call only to be told we have to open a ticket. They ask what’s my preferred method of contact I say phone but they still reach out via email. Absolutely pointless and a horrendous experience with this awful company.
Frequently Asked Questions About FedEx Ship Center
What types of shipping services does FedEx Ship Center in Aurora offer?
FedEx Ship Center in Aurora offers FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Economy Saver, FedEx Ground, FedEx International, and FedEx Express Freight services.
Where is FedEx Ship Center located in Aurora?
FedEx Ship Center is located at 500 Commerce St, Aurora, IL 60504, USA.
What are the operating hours of the FedEx Ship Center in Aurora?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 4:00 PM, and it is closed on Sundays.
What payment options are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I purchase packing supplies and boxes at the FedEx Ship Center in Aurora?
Yes, the center sells FedEx Express Packaging, boxes, and other shipping supplies.
How can I benefit from creating a FedEx account?
Creating a free FedEx account provides shipping discounts for your shipments at FedEx Ship Center.
Which FedEx brands are available at the Aurora FedEx Ship Center?
The available FedEx brands include FedEx Express, FedEx Ground, and FedEx Freight.
Is there a FedEx Drop Box near the FedEx Ship Center in Aurora?
Yes, a FedEx Drop Box is located nearby, allowing customers to conveniently drop off shipments outside of regular business hours.
What nearby places can I visit for a coffee before or after shipping at FedEx Ship Center?
You can visit 7grams.coffe, a nearby cafe and coffee shop, for a refreshment before or after your visit to FedEx Ship Center.
How can nearby transport or car services help me reach the FedEx Ship Center?
Nearby locations such as Arlington Nissan Charging Station and Sheba Car Rentals can assist with car rental and electric vehicle charging, making it easier to visit FedEx Ship Center if you need transportation or vehicle services.