Alarm Detection Systems

4.7
205 reviews

About

Security ServiceFire SprinklersVideo Surveillance EquipmentFire Protection System SupplierAccess Control SystemHome Automation ServiceHome Intercom Systems
Why not go with the trusted leader since 1968? Alarm Detection Systems has the reputation, experience, and personnel to provide the right security for your property. Alarm Detection Systems is family owned; their only focus is protecting lives and property. With employees that have the highest certifications and training, Alarm Detection Systems can meet the needs of most budgets with installation, service, and local alarm monitoring all from one company. If you have experienced poor customer service, long wait times on the phone, or hidden fees from a national company, then make the switch to Alarm Detection Systems. Alarm License #127-000143 | Locksmith License #192-000270 | Fire Sprinkler Contractor License #FCS0276

Location

Alarm Detection Systems
1111 Church Rd, Aurora, IL
60505, United States

Hours

Reviews

4.7
205 reviews
5 stars
189
4 stars
2
3 stars
0
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the excellent customer service, highlighting responsiveness and professionalism of the staff.

Technician Expertise

Technicians are frequently described as knowledgeable, friendly, and thorough in their work.

Timeliness

Customers consistently noted the quick response times for service calls and the punctuality of technicians.

Long-term Relationships

Numerous reviews reflect long-term customer loyalty, with many clients using the service for over a decade.

Contract Concerns

Some customers expressed dissatisfaction with contract terms, particularly regarding automatic renewals and perceived lack of flexibility.
  • JR
    James Robertson
    Nov 27, 2025
    5.0
    Best service around. They notify you before you even know you have a problem. Service responds fast and is efficient.
  • KP
    Kevin Potrzeba
    Sep 29, 2025
    5.0
    I have been a customer for over 10 years and the few times, like this week, I had some fixes/upgrades done to my security system they are done well and in a timely manner. The technicians take the time to tell you what they are going to do and why. They always leave the home in great shape, even take the time to check if they shut off all the lights before leaving. Great Service!
  • GP
    Gail Prins
    Sep 25, 2025
    5.0
    Navil was superb in switching my service off of the land phoneline and onto a battery operated system. He has done previous service calls and is knowledgeable, polite and very helpful. I would recommend him with enthusiasm to anyone.
  • SM
    Sean Murphy
    Sep 19, 2025
    5.0
    Excellent service again by Russ, who was in the area and came over to see if he could fix the issue that came up. He did!! It is always essential to have a security system 100% operational 24/7.
  • AA
    Amy
    Jul 31, 2025
    5.0
    We had an alarm sound off on our alarm system, and they notified us right away. We tried to silence the alarm for a day to see if it would go away. It did not, so they tested it, and it turned out that the battery was low. They came out first thing this morning to replace it. It was very quick, and the technician, Ricky, was helpful and patient. It was free to replace! What a great value.

Frequently Asked Questions About Alarm Detection Systems

What services does Alarm Detection Systems provide?

Alarm Detection Systems offers security services including installation, service, local alarm monitoring, fire sprinklers, video surveillance equipment, fire protection systems, access control, home automation, and home intercom systems.

Where is Alarm Detection Systems located?

Alarm Detection Systems is located at 1111 Church Rd, Aurora, IL 60505, USA.