Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 801 W Algonquin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
136 reviews
5 stars
42
4 stars
3
3 stars
4
2 stars
5
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly during passport appointments, leading to frustration and dissatisfaction.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for laziness and incompetence, contributing to a negative overall experience.
Delivery Issues
Numerous complaints were made about packages being mishandled, lost, or improperly delivered, causing significant inconvenience to customers.
Management Concerns
Reviews indicated poor management practices, including lack of accountability and inadequate staffing, which negatively impacted service quality.
Mixed Experiences
Some customers reported positive interactions and efficient service, suggesting that experiences may vary significantly depending on the staff member assisting.
- PKPetro KohutNov 10, 20251.0I stopped by to drop off a package at 5:28 pm and they closed window in front of me where I was the only customer. Disrespectful!!!
- DDDr_GreySep 24, 20255.0friendly staff,🙂🙂🙂
- PFPat FreeseAug 11, 20255.0Used the kiosk after hours. Easier to understand! Very convenient 😃.
- JJJake JacobsenAug 1, 20251.0Made an appointment for a passport and waited a week. I was signed up for notifications. Took a day off work to get this done and they told me the appointment was canceled with no notification. KIM EATON was the manager and did not take the time to phone anyone about the cancelation. Horrible customer service, do not go here for passports, they did not care about wasting customers time.
- CBCarol BryanJul 29, 20251.0Jams boxes in mailbox!! Lazy mailman. Then say they delivered packages in mailbox but never did and too big for mailbox. Never gets out of truck. Lazy!!! I call and complain and no help......
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 801 W Algonquin Rd offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, you can apply for a first-time passport here. Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment and cost $15.
How do I get a PO Box at this USPS location, and can I reserve one online?
You can apply for a PO Box online or in person; online reservations and searches are available at the USPS website.
Can I access PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specific details.
What are the operating hours of the USPS at 801 W Algonquin Rd?
Monday to Friday, 8:30 AM to 5:30 PM; Saturday, 8:30 AM to 1:00 PM; Sunday closed.
How can nearby places like Towne Park enhance my visit to the USPS at Algonquin?
After handling your postal needs, you might enjoy a stroll or relaxation at Towne Park, a local park nearby providing a pleasant atmosphere.
Is there any nearby parking or transportation service close to the USPS location?
Budget Truck Rental and Lawn Party offer nearby car rentals, which can assist in transporting packages or aid your visit to the USPS.
Can I combine my visit to the USPS with nearby businesses like Marie Kelly Unlimited or Heart to Heart Life Coaching?
Yes, you can visit nearby services such as Marie Kelly Unlimited for interior design or Heart to Heart Life Coaching for counseling, making your trip more efficient.
Where can I find more information or schedule services for this USPS location online?
You can visit their official website or use the online scheduler for appointments and service reservations.