Brand Certified
United States Postal Service
2.4(140 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
801 W Algonquin Rd, Algonquin, IL
60102, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 801 W Algonquin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.4
140 reviews
5 stars
44
4 stars
4
3 stars
4
2 stars
5
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others, particularly Ivan and an older Asian lady, received multiple complaints for rudeness and unprofessional behavior.
Appointment Issues
Numerous reviews highlight problems with scheduled appointments, particularly for passport services, where customers experienced long wait times and cancellations without notification.
Delivery Problems
Customers reported issues with package deliveries, including misdelivered items, packages marked as delivered but not received, and complaints about the handling of packages by delivery staff.
Staff Attitude
Several reviews mention a generally negative attitude among staff, with claims of rudeness and lack of professionalism, contributing to an overall poor customer experience.
Mixed Reviews
While some customers praised the service and staff, the overall sentiment is largely negative, with many expressing frustration and disappointment with the service quality.
- LPLisa Perez5 days ago1.0I signed up to receive know what mail l will get for the day and last week l received mail and l should have gotten my new id and it was not in my mail box so all of last week l looked out for it and nothing what happened to my real id ???????
- MCMaria ChowFeb 4, 20265.0Great service
- VSVincent SpenaJan 2, 20264.0I don't think many of these negative reviews are warranted. I have gotten very good and friendly service. Occasional mishaps happen but they are always helpful in getting them resolved.
- BHBarbara HawkDec 15, 20255.0I love the Algonquin Post Office! The staff are friendly and very helpful. They always greet me with a smile.
- PKPetro KohutNov 10, 20251.0I stopped by to drop off a package at 5:28 pm and they closed window in front of me where I was the only customer. Disrespectful!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 801 W Algonquin Rd offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, you can apply for a first-time passport here. Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment and cost $15.
How do I get a PO Box at this USPS location, and can I reserve one online?
You can apply for a PO Box online or in person; online reservations and searches are available at the USPS website.
Can I access PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specific details.
What are the operating hours of the USPS at 801 W Algonquin Rd?
Monday to Friday, 8:30 AM to 5:30 PM; Saturday, 8:30 AM to 1:00 PM; Sunday closed.
How can nearby places like Towne Park enhance my visit to the USPS at Algonquin?
After handling your postal needs, you might enjoy a stroll or relaxation at Towne Park, a local park nearby providing a pleasant atmosphere.
Is there any nearby parking or transportation service close to the USPS location?
Budget Truck Rental and Lawn Party offer nearby car rentals, which can assist in transporting packages or aid your visit to the USPS.
Can I combine my visit to the USPS with nearby businesses like Marie Kelly Unlimited or Heart to Heart Life Coaching?
Yes, you can visit nearby services such as Marie Kelly Unlimited for interior design or Heart to Heart Life Coaching for counseling, making your trip more efficient.
Where can I find more information or schedule services for this USPS location online?
You can visit their official website or use the online scheduler for appointments and service reservations.
Brand Certified Facts from United States Postal Service
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Certified February 22, 2026Yext Knowledge Graph
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