The UPS Store

4.0
153 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2361 in Algonquin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Randall & Algonquin Rd In The Jewell Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2413 W Algonquin Rd, Algonquin, IL
60102, United States

Hours

Reviews

4.0
153 reviews
5 stars
107
4 stars
6
3 stars
2
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and efficient, there were also numerous complaints about rude and unhelpful employees.

Efficiency

Several reviews highlighted the store's quick service and ability to handle busy times effectively, although some customers experienced long wait times.

Notary Services

The notary services received mixed feedback, with some customers appreciating the help they received, while others complained about high charges and rude service.

Pricing Issues

Customers expressed frustration over additional charges for services like printing labels and packing materials, feeling they were being nickel-and-dimed.

Overall Experience

Many customers reported positive experiences and recommended the store, but there were significant concerns regarding staff behavior and service consistency.
  • ET
    Ethan T
    Nov 8, 2025
    5.0
    This UPS store is by far the best I’ve ever been to. Best customer service and good hours.
  • YY
    yagirlashii
    Nov 1, 2025
    5.0
    Always great customer service at this store. I know if I ever have questions or concerns I can rely on the staff here to be quick to solve them. Staff is really nice and helpful, always greeting people when they come in & going above and beyond with their service. Brandon usually helps me out, he’s good and clear at explaining things and very quick and efficient with his work. Always a great experience when I come here to ship packages or send returns, glad to have chosen this as my UPS store!
  • MF
    Makenzie Freitag
    Nov 1, 2025
    5.0
    great customer service. fast, friendly, and answered all questions i had. always have had great experiences here
  • AD
    Alexis DeLavergne
    Nov 1, 2025
    5.0
    I had such a great experience at this UPS Store thanks to Madison! She was very friendly, professional, and efficient from the moment I walked in. Madison went above and beyond to help me with my shipment, she made sure everything was packed securely, explained my options clearly, and handled everything with a smile. Will definitely continue coming to this store:)!
  • SH
    sana hussain
    Oct 31, 2025
    1.0
    Customer service is really bad they charge too much and then the girl at the counter says “it’s not our fault” when it clearly was. Do not get service from the lady or just don’t come here.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Algonquin offer?

The UPS Store in Algonquin offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #2361 located?

It is located at 2413 W Algonquin Rd, Algonquin, IL 60102, at the southeast corner of Randall and Algonquin Rd in the Jewell Shopping Center.